Cisco Systems 7912G manual Using the Quick Reference, Place a Call, Answer a Call, End a Call

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QUICK REFERENCE

Cisco Unified IP Phones (SCCP) 7905G/7912G, 7906G/7911G, 7940G/7960G, 7941G/7961G for Cisco Unified Communications Manager Express 4.3

This quick reference card is intended for Cisco Unified IP phone users who are already familiar with their phones. For more detailed information on your phone and its features, see your user guide.

Note Because of differences in phone models and features, not all procedures and soft keys described here apply to all phones.

Using the Quick Reference

Complete numbered items in sequence.

When there are bulleted items, choose only one.

Bolded terms identify soft keys you press.

Place a Call

Lift the handset and dial the number.

Dial the number and then lift the handset.

Press the line button for your extension, dial the number, and then lift the handset.

Press any available button, dial the number, and then lift the handset.

Press New Call, dial the number, and then lift the handset.

Press a speed dial button and then lift the handset.

If you have selected a number from a directory, press Dial, and then lift the handset.

Answer a Call

Lift handset.

If you are using a headset, press Headset.

To use the speakerphone, press Speaker or Answer.

End a Call

Hang up.

If you are using a headset, press Headset or EndCall.

To end a speakerphone call, press Speaker or EndCall.

Redial a Number

Lift handset, press Redial.

To use the speakerphone, press Redial.

Hold a Call

Hold

Press Hold.

Retrieve

Press Resume.

To retrieve multiple calls, use the Navigation button to select the call, then press Resume.

To retrieve call on multiple lines, press the line button of the line you want to pick up.

Transfer a Call

1.Press Trnsfr.

2.Dial “transfer to” number.

3.Wait for answer and announce caller.

4.Press Trnsfr to transfer the call or press End Call to hang up.

5.Press Resume to reconnect to the first caller.

Transfer to Voice Mail

1.Press TrnsfVM.

2.Enter the recipient’s extension number and press TrnsfVM again

Place a Conference Call

1.During a call, press more and then Confrn to open a new line and put the first party on hold.

2.Place a call to another number.

3.When the call connects, press Confrn again to add the new party to the existing call with the first party.

To establish a conference call between two callers to a Cisco Unified IP phone, one active and the other on hold, press the Confrn soft key.

End a Conference Call

Hang up the handset.

Press EndCall.

Meet-Me Conference Call

1.Obtain a Meet-Me phone number from your system administrator.

2.Distribute the number to participants.

3.Obtain a dial tone, then press more > MeetMe.

4.Dial the Meet-Me conference number. Participants can now join the conference by dialing in.

To end a Meet-Me conference, all participants must hang up.

Ad Hoc Conference Call

Start a Conference Call

1.From a connected call, press Confrn. (You may need to press the more soft key to see Confrn.)

2.Enter the participant’s phone number.

3.Wait for the call to connect.

4.Press Confrn again to add the participant to your call.

5.Repeat to add additional participants.

Remove Participants

1.Highlight the participant’s name.

2.Press Remove. You can remove participants only if you initiated the conference.

3.To end your participation in a conference, hang up or press EndCall.

Live Record a Call

1.Press LiveRcd. This puts the other party on-hold and initiates a call to the configured live record number.

2.Press LiveRcd again to stop recording.

Join a Shared-Line Call

1.Highlight the remote-in-use call that you want to join.

2.Press the more to navigate to cBarge and press cBarge.

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800553-NETS (6387)

Fax: 408 527-0883

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

© 2008 Cisco Systems, Inc. All rights reserved.

OL-16475-01

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Contents Place a Call Using the Quick ReferenceAnswer a Call End a CallSpeed Dial Call ForwardingCall From Local Directories Call History
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7912G, 7905G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.