Chapter 4 Working with Users
Updating Users
Updating Users
You can use BAT to update user information to the Cisco CallManager database/Lightweight Directory Access Protocol (LDAP) Directory in batches, rather than individually.
To update users to the Cisco CallManager database/LDAP Directory in bulk, you must perform these steps:
1.Create a comma separated values (CSV) file to define individual values for each user that you want to update. Cisco recommends that you create the CSV file by using the Excel file, BAT.xlt.
2.Use BAT to insert the CSV file to update users to the Cisco CallManager database.
Related Topics
•Creating the CSV File for Updating Users, page
•Updating Users to Cisco CallManager, page
•Adding Users to Cisco CallManager, page
•Deleting Users from Cisco CallManager, page
Creating the CSV File for Updating Users
To update users to Cisco CallManager, you must create a comma separated values (CSV) file. You can create a CSV file two ways. You can use the Microsoft Excel template called BAT.xlt or create the CSV by using a program like Notepad or Microsoft Word, by using the sample text file and the following instructions as reference. Each CSV file type, such as phones, phones and users combined, and so on, provides a sample text file. However, Cisco recommends that you use the BAT.xlt template because the data is validated automatically when you export to CSV format.
The BAT.xlt file provides data file templates with macros, support for multiple phone lines, error checking, and exports the values into CSV files for phones, users, CTI ports, phone/user combinations, CTI port/user combinations, Cisco VG200 gateways, and FXS ports on Cisco Catalyst 6000 analog interface modules.
| Bulk Administration Tool User Guide |