Cisco Systems 7962G appendix Cmc

Page 2

Appendix B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G

Table B-1 Cisco Unified IP Phone 7962G and 7942G Feature Support by Protocol (continued)

 

 

 

 

Cisco Unified IP Phones 7962G, 7942G

 

 

 

 

 

 

 

 

 

 

Features

SCCP

SIP

For More Information

 

 

 

 

 

 

 

 

Calling Features

 

 

 

 

 

 

 

 

 

 

 

 

Busy Lamp Field

Supported

Supported

“Advanced Call

 

(BLF) Speed Dial

 

 

Handling—Determining if Another

 

 

 

 

 

 

Line is Busy or Idle”

 

 

 

 

 

 

Call Back

Supported

Supported

“Basic Call Handling—Placing a

 

 

 

 

 

 

Call: Additional Options”

 

 

 

 

 

 

Call Forward All

Supported

Supported

“Basic Call Handling—Forwarding

 

 

 

 

 

 

All Calls to Another Number”

 

 

 

 

 

 

Call Forward Busy

Supported

Supported

Users do not interact with this feature

 

 

 

 

 

 

directly. It is configured on

 

 

 

 

 

 

Cisco Communications Manager

 

 

 

 

 

 

Call Forward No

Supported

Supported

Users do not interact with this feature

 

Answer

 

 

directly. It is configured on

 

 

 

 

 

 

Cisco Communications Manager

 

 

 

 

 

 

Call Park

Supported

Supported

“Advanced Call Handling—Storing

 

 

 

 

 

 

and Receiving Parked Calls”

 

 

 

 

 

 

Call Pickup/Group

Supported

Supported

“Advanced Call Handling—Picking

 

Call Pickup

 

 

Up a Redirected Call on Your Phone”

 

 

 

 

 

 

Call Waiting

Supported

Supported

“Basic Call Handling—Answering a

 

 

 

 

 

 

Call”

 

 

 

 

 

 

Caller ID

Supported

Supported

“An Overview of Your

 

 

 

 

 

 

Phone—Understanding Touch Screen

 

 

 

 

 

 

Features” or “An Overview of Your

 

 

 

 

 

 

Phone—Understanding Phone Screen

 

 

 

 

 

 

Features”

 

 

 

 

 

 

Client Matter Codes

Supported

Not supported

“Basic Call Handling—Placing a

 

(CMC)

 

 

Call: Additional Options”

 

 

 

 

 

 

Conference

Supported

Supported

“Basic Call Handling—Making

 

 

 

 

 

 

Conference Calls”

 

 

 

 

 

 

Conference List

Supported

Supported

“Basic Call Handling—Making

 

 

 

 

 

 

Conference Calls”

 

 

 

 

 

 

 

Computer Telephony

Supported

Some support

Users do not interact with this feature

 

Integration (CTI)

 

(such as Call Park,

directly. It is configured on Cisco

 

Applications

 

WMI)

Communications Manager

 

 

 

 

 

 

 

Directed Call Park

Supported

Supported

“Advanced Call Handling—Storing

 

 

 

 

 

 

and Receiving Parked Calls”

 

 

 

 

 

 

Do Not Disturb

Supported

Supported

“Basic Call Handling—Using Do Not

 

(DND)

 

 

Disturb”

 

 

 

 

 

 

Distinctive Ring

Supported

Supported

“Using Phone Settings—Customizing

 

 

 

 

 

 

Rings and Message Indicators”

 

 

 

 

 

 

Extension Mobility

Supported

Supported

“Advanced Call Handling—Using

 

 

 

 

 

 

Cisco Extension Mobility”

 

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0

 

 

 

 

 

 

 

 

 

 

 

 

 

B-2

 

 

 

 

 

OL-12641-01

 

 

 

 

 

 

 

Image 2
Contents P E N D I X B CMC Sccp SIP Release 4.13 or later Cisco Unified IP Phone ServiceApplication Development Notes for Manager Assistant User Guide Manager Features and ServicesCisco Unified Communications GuideOL-12641-01
Related manuals
Manual 22 pages 40.94 Kb

7962G specifications

The Cisco Systems 7962G is a sophisticated and feature-rich IP phone designed for business environments, catering to both the needs of desk-bound users and mobile professionals. Part of the Cisco 7900 series, the 7962G stands out for its blend of advanced voice communication capabilities, user-friendly interface, and robust design.

At the heart of the 7962G's functionality is its support for Voice over IP (VoIP) technology, allowing users to make and receive high-quality voice calls over the internet. This phone is easily integrated with Cisco’s Unified Communications Manager, ensuring seamless communication within organizations. The device supports various codecs, which enhances call clarity and compresses data for efficient transmission.

One of the most appealing features of the Cisco 7962G is its multi-line capability, allowing users to manage up to six lines simultaneously. This is particularly beneficial for professionals who need to handle multiple calls at once. Each line is equipped with distinct LED indicators, making it easy to see call status at a glance.

The 7962G comes with a large, backlit display which provides clear visibility even in low-light conditions. The user interface is intuitive, enabling easy navigation through contacts, call logs, and voicemail. Users can personalize their experience, accessing features such as call forwarding, conferencing, and speed dialing, all designed to enhance productivity in the workplace.

In terms of connectivity, the Cisco 7962G is equipped with dual Ethernet ports, allowing users to connect to a network and to a computer simultaneously. This is particularly useful in reducing the number of cables needed on the desk and allows for easier access to network resources.

Another notable characteristic of the 7962G is its support for Power over Ethernet (PoE), which simplifies installation by allowing the phone to receive power directly through the Ethernet cable. This eliminates the need for separate power adapters, promoting a cleaner workspace.

The phone also supports a variety of security features, essential for protecting sensitive business communications. This includes encryption protocols to safeguard voice and data traffic.

Overall, the Cisco Systems 7962G is an excellent choice for businesses seeking a reliable and feature-rich IP phone solution. With its advanced VoIP capabilities, user-friendly interface, and robust security features, it serves as an indispensable tool in modern communication strategies, helping organizations operate more efficiently and effectively.