Cisco Systems OL-13127-01 manual Getting Phone Alert Details, Heading Description

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Chapter 5 Monitoring Phone Activities

Getting Phone Alert Details

Table 5-1

Phone Activities Display—Window Tools Buttons (continued)

 

 

 

Icon

Meaning

Described in...

 

 

 

 

Opens a printer-friendly version for printing.

Printing Displays or Reports,

 

 

page 1-19

 

 

 

 

Opens the Operations Manager online help.

Using Help, page 1-16

 

 

 

Getting Phone Alert Details

Use the tabular display in the Phone Activities display to obtain more information about the phone alerts that are occurring in your current view.

When a phone alert is generated, it remains in the Phone Activities display for 24 hours. In the case where a disconnected phone is moved to a different switch, the phone will be removed from the display.

Table 5-2defines the table elements. All elements are updated every 5 minutes.

Table 5-2

Phone Activities Display—Contents

 

 

 

 

Heading

 

Description

 

 

 

 

 

!

 

Severity of alert

 

 

 

 

 

 

 

 

Critical

 

 

 

 

 

 

 

Warning

 

 

 

 

 

 

 

Informational Unidentified Trap alert

 

 

 

 

 

 

(no icon)

Informational (for all other alerts)

 

 

 

 

Extension

 

The phone’s extension number. Clicking this link opens the IP Phone Detail page

 

 

(see Understanding IP Phone Inventory Reports, page 13-11).

 

 

 

IP Address

 

The phone’s IP address. Clicking this link opens the IP phone search page (see

 

 

Generating the Inventory Analysis Report, page 13-5).

 

 

 

CCM/CME

 

The Cisco Unified Communications Manager or Cisco Unified Communications

 

 

Manager Express that the phone is associated with. Clicking this link opens the

 

 

Detailed Device View (see the “Viewing Device Elements in Detail” section on

 

 

page 3-22).

 

 

 

 

Switch Name

 

The switch that the phone is connected to. Clicking this link opens the Detailed

 

 

Device View (see the “Viewing Device Elements in Detail” section on page 3-22).

 

 

 

 

User Guide for Cisco Unified Operations Manager

5-4

OL-13127-01

 

 

Image 4
Contents How to Use the Phone Activities Display Starting the Phone Activities DisplayUnderstanding the Layout of the Phone Activities Display View PaneTabular Display Pane Launch Information and View Status Bar AreaWindow Tools Area Getting Phone Alert Details Heading DescriptionCustomizing the Phone Activities Display Selecting Views for the Phone Activities DisplayFiltering Phone Activities Phone Activity Filters Dialog Box