AT&T E5900B user manual If you lose a call

Appendix

In case of difficulty

If you lose a call	• You were probably almost out of range. Move closer to the base
after changing	before changing channels. Before placing another call, set the hand-
channels	set in the base for at least 15 seconds.
Incomplete	• If a caller leaves a very long message, part of it may be lost when the
messages	system disconnects the call after 4 minutes.
	• If the caller pauses for more than 7 seconds, the system stops
	recording and disconnects the call.
	• If the system’s memory becomes full during a message, the system
	stops recording and disconnects the call.
Difficulty hear-	• Press ^to increase speaker volume.
ing messages

System does not answer after correct number of rings

•Make sure that the answering system is on.

•If Toll Saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 34).

•In some cases, the system may be affected by the ringing system used by the local telephone company.

•If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes in	• You need to reset the answering system clock (see page 31).
message window

System does not respond to remote commands

•Make sure to enter your Remote Access Code correctly (see page 38).

•Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announce- ment is over before entering the code.

•There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

Announcement message is not clear

•When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base.

•Make sure there is no “background” noise (TV, music, etc.) while you are recording.

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