AT&T E2120 user manual Case of difficulty, Telephone does not work at all

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91-000040-010-000_E2120ManualMP_R0Aug0904.qxd 8/9/2004 10:06 AM Page 27

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does not work at all

•Make sure batteries are installed and charged correctly (see page 7).

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•If you have dial-pulse telephone service, make sure the dial mode is set to Pulse (see page 13).

•If these suggestions do not work, unplug the base, remove and re- insert the batteries, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 12).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•You may be out of range. Move closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Telephone/Clock Radio E2120 See Table of contents Handset Quick reference guideTelephone Base Parts checklist Telephone operating range Before you beginAbout Caller Identification Plug antenna cord into antenna jack Telephone base installationLow battery indicator Battery installation & chargingBelt clip & optional headset Install belt clip as shown below if desiredHands-free speakerphone calls Making and answering callsLast number redial MuteOptions while on calls Volume controlCall waiting Ring silencingHandset locator Ringer volume Handset settingsRinger tone Key toneLanguage Handset nameClear msg. wait Dial TypeClock Radio Operation Display light switchHour To set the clockTo set the wakeup time To set the wakeup alarmTo select wakeup alarm type To turn off the wakeup alarm To turn off the wakeup alarmTo use the Snooze Alarm Manual tuning Using the radioBasic radio functions Station searchingMatically turned off Setting the sleep timerMemory capacity Timeouts and error messagesTo create a new phone directory entry New phone directory entriesTo enter a name Storing the entryTo browse through the directory Phone directory searchTo search by name To call a displayed numberTo dial a number To dial, change or delete entriesTo delete an entry To change a listing About names How Caller ID worksTo review your call log To review your call logTo return a call Other optionsIndicator lights Screen icons, indicator lights & tonesHandset screen icons & alert tones Screen iconsTelephone does not work at all Case of difficultyGfsk Technical specificationsIndex 91-000040-010-000E2120ManualMPR0Aug0904.qxd 8/9/2004 1006 AM
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