AT&T EL51250, EL51200, EL51400, EL51300 quick start Charge light is off

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If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY. Refer to Battery charging on page 5 for details.

You may need to purchase a new battery. Please refer to Battery installation on page 4.

The charge light is off.

Make sure the power cord is plugged in correctly and securely.

Make sure the battery is installed correctly in the handset. Follow the instructions in Battery installation on page 4 to install the battery.

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Installation on page 3). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Other electronic products, such as computers, wireless routers, microwave ovens and other cordless telephones can interfere with the performance of your cordless telephone. You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices.

Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.

Move your telephone to a higher location. The telephone will likely have better reception when installed in a high area.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

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Contents Quick start guide Canada version Introduction Parts checklist Installation Important InformationBattery installation Charge lightHandset X at least Battery chargingBattery indicators Battery status Action Handset overview REDIAL/PAUSETelephone base overview Menu overview Menu structureDate and time Telephone settingsRinger volume Making, answering and ending a call Making a call Answering a callEnding a call SpeakerphoneOptions while on a call Volume control Join a call in processChain dialing RedialVoicemail waiting visual message waiting indicator Handset locatorCall transfer using intercom Intercom To make and answer an intercom callTo review directory entries Directory Directory overviewStoring names and numbers To dial a directory number To edit a directory entryTo delete a directory entry Speed dialCaller ID overview Caller ID history call logTo review the caller ID history To dial a number from the caller ID historyTroubleshooting My telephone doesn’t work at allMy cordless handset isn’t performing normally Charge light is off Experience poor sound quality when using the speakerphone Important safety information Especially about telephone answering systems FCC Part 68 and Acta Industry CanadaFCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitationsTechnical specifications