AT&T EL51209, EL51359 user manual Troubleshooting

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Appendix C

Troubleshooting

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.

Your caller must be calling from an area that supports caller ID.

Both you and your caller’s telephone companies must use caller ID compatible equipment.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone base and the telephone wall jack (see page 4). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

Make sure you subscribe to caller ID with call waiting features provided by your local telephone company. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

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Contents User’s manual Congratulations Parts checklist User’s manual Table of contentsAppendix C Caller IDAppendix a Appendix BQuick reference guide handset SDIR/VOLUMEMain menu Quick reference guide handset & telephone baseAvoid placing the telephone base too close to InstallationTelephone base & charger installation Charger installationImportant Information Handset Battery installation & chargingBattery indicators Battery status Action Place in ChargerCharge light Tabletop to wall installation Wall installationSee Telephone base & charger installation on Wall to tabletop installationTelephone settings Menu settingsRinger volume Ringer tone Key toneMENU/SELECT LCD language EspañolSet date/time Voicemail visual message waiting indicator Clear voicemail indication Home area code Making, answering, and ending calls Last number redial Handset operationAuto off Speakerphone informationMute Volume controlOptions while on calls Call waitingChain dialing Multiple handset use Handset locatorJoin a call in progress OFF/CLEAR CallingHandset X is Calling Call transfer using intercomCall transfer using intercom Exiting the directory About the directoryShared directory CapacityTo create a new directory entry Create directory entriesFOUFS!OBNF To review directory entries Review directoryTo search by name Search directoryTo delete an entry To dial, delete or edit entriesDisplay dial SpeakerInformation about caller ID with call waiting About caller IDMissed new calls indicator Caller ID operationMemory match How the caller ID history call log works Caller ID historyTo review the caller ID history Make a call log entry ready to dial Dial a call log entryDelete entries Unable to Save Save a call log entry to the directoryReasons for missing caller ID information Lights Alert tones and lightsHandset screen icons Handset alert tonesScreen display messages Handset display screen messagesQipof Refer to Battery installation & charging pages TroubleshootingTroubleshooting Connecting Troubleshooting Troubleshooting You may have too many extension phones on your Troubleshooting Troubleshooting Troubleshooting Avoid water MaintenanceCleaning your telephone Taking care of your telephoneSafety information Important safety informationPrecautions for users of implanted cardiac pacemakers FCC part 68 and Acta Industry Canada FCC part Limited warranty Limited warranty Limited warranty Operation Operating time Technical specificationsIndex

EL51209, EL51359 specifications

The AT&T EL51359 and EL51209 are digital cordless phone systems designed for clarity, ease of use, and functionality in today’s fast-paced communication environment. These models combine modern technology with user-friendly features that cater to both home and business needs.

One of the most notable features of both the EL51359 and EL51209 is their DECT 6.0 technology. This advanced technology ensures that users experience superior sound quality with minimal interference from other wireless devices. The result is crystal clear calls, providing a reliable communication experience. DECT 6.0 also extends battery life, enhancing the usability of the handsets.

The EL51359 is equipped to handle multiple lines and offers the capability to expand. It can support up to 5 handsets, allowing for extensive coverage throughout your home or office. The model also offers call waiting and caller ID features, ensuring that users are always informed about incoming calls. The system's ability to store up to 50 names and numbers in its internal memory makes it easy to keep track of important contacts.

On the other hand, the EL51209 focuses on simplicity without compromising on essential features. It supports a single line and is particularly suitable for users who seek a straightforward phone solution. Like its counterpart, it also offers call waiting and caller ID, facilitating effective communication management.

Both models feature a large, backlit display. This ensures easy readability in various lighting conditions, making it convenient for users who may need to read information quickly. Moreover, the keypad is designed for comfort, allowing for effortless dialing.

Another key characteristic shared by these models is the intercom function, which enables communication between handsets. This is especially useful in a multi-handset setup, enhancing interaction throughout the spaces where the phones are utilized.

In terms of design, the AT&T EL51359 and EL51209 showcase a sleek, modern aesthetic, fitting seamlessly into any environment. Both systems also incorporate an eco-friendly design, minimizing energy consumption without sacrificing performance.

Overall, the AT&T EL51359 and EL51209 stand out as reliable, user-friendly cordless phone systems with advanced technologies that facilitate clear communication and connectivity. Whether for personal or business use, these phones provide essential features that cater to the needs of today’s users.