FAQ & Trouble Shooting

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1.The Headset cannot be activated after being charged for 20 minutes.

To activate the Headset, it needs to charge the battery at least for 40 minutes. However, it is highly recommended to fully charge the battery before usage.

2.No sound contact between Headset and other devices.

-Make sure that the two devices have been paired.

-Make sure that the Headset is turned on.

-Make sure that the two devices are within a working range.

-Make sure that your mobile phone is within signal strength.

-Some Bluetooth mobile phones can support only one Bluetooth Headset or handsfree. Disconnection may happen when there is more than one headset or handsfree paired with your mobile phone.

3.Why doesn’t the Headset work with mobile phone after the Headset has been fully charged and switched on?

User has to activate the Bluetooth function of her/his mobile phone first and pair it with the Headset, and set it as headset/ handsfree of her/his mobile phone.

4.Does the Headset work with all types of mobile phone? No, it works only with Bluetooth enabled mobile phones.

5.What is the operation distance between the Headset and a Bluetooth mobile phone? The maximum operation distance can be up to 10 meters (33 feet).

However, it will be affected and shortened by different circumstances and designs of different brands of mobile phones. Some mobile phones are with less operative distance. In general, the operative range can be longer in spaces without obstacles.

6.When the mobile phone was searching for the Headset, why did several Bluetooth devices appear on my mobile phone?

Most Bluetooth enabled mobile phones with Bluetooth function activated can search for more than one Bluetooth device within operating range.

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7.Why can’t the mobile phone find the Headset?

If the Headset is not in pairing mode, the mobile phone won’t find the Headset. Please set the Headset into pairing mode before starting the mobile phone to search for the Headset. (Please refer to the User Manual for detailed instructions.)

8.Does user need to pair the Headset with her/his mobile phone every time she/he uses it?

No. Once the pairing is set up between the two devices, they will remain paired even when one or both devices are powered off.

9.Why is there a disturbance noise coming from the Headset? The performance of the Headset will be affected by two factors

1)Whether the mobile phone is in a good signal area. If the mobile phone is in weak signal area, the user won’t hear clearly with the Headset.

2)Whether it is in the operative range.

10.What should the user do when she/he can’t hear very well with the Headset?

Adjust the sound volume on the mobile phone, or press the S1 button of the Headset to increase volume, or check if the mobile phone is in a good signal area.

11.Why doesn’t the Headset work suddenly?

1)The Headset may have run out of battery.

2)Some Bluetooth mobile phones, which have a problem with the Bluetooth implementation, will occasionally but not often, get into a Bluetooth shutdown status in unpredictable circumstances. When this happens, please reset your mobile phone by moving the battery. Make sure that the phone has the latest version of firmware loaded onto it. Please check the website of the mobile phone for new firmware.

12.Why doesn’t the voice dialing function work with the Headset?

You may have to record your voice with the Headset to your mobile phone.

13.Why does the working time/standby time of my mobile phone with Headset differ from the specification?

Above-mentioned Talking Time and Standby Time will be different owing to different mobile phones’ settings and using environment.

BLH-1100 specifications

The LevelOne BLH-1100 is a versatile and efficient wireless access point designed to enhance network connectivity in various environments, including small to medium-sized businesses, educational institutions, and home offices. This device combines advanced technology with user-friendly features, making it an ideal choice for users seeking reliable wireless performance.

One of the standout features of the BLH-1100 is its support for dual-band Wi-Fi. It operates on both the 2.4 GHz and 5 GHz frequency bands, allowing users to take advantage of the benefits of both frequencies. The 2.4 GHz band offers a broader coverage area, making it suitable for larger spaces, while the 5 GHz band provides faster speeds and less interference from nearby devices. This dual-band capability ensures that users can enjoy seamless connectivity no matter where they are located within the coverage area.

The BLH-1100 is equipped with robust wireless standards, supporting IEEE 802.11ac for high-speed wireless communication. This standard allows for data transfer speeds of up to 1.2 Gbps, providing ample bandwidth for activities such as streaming, gaming, and video conferencing. Additionally, the device is backward compatible with older Wi-Fi standards, ensuring compatibility with a wide range of devices.

Furthermore, the LevelOne BLH-1100 features advanced security protocols to protect users' data and privacy. It supports WPA3 encryption, the latest in Wi-Fi security technology, which offers enhanced security features over previous protocols. This ensures that users can connect to the network with confidence, knowing that their information is safeguarded from unauthorized access.

In terms of installation and management, the BLH-1100 provides a user-friendly setup process, which can be done through its web interface or mobile application. The device also supports Power over Ethernet (PoE), simplifying the installation by allowing it to receive power and data through a single cable, reducing clutter and simplifying wiring requirements.

Overall, the LevelOne BLH-1100 stands out as a powerful and efficient wireless access point. With its dual-band support, high-speed capabilities, advanced security features, and user-friendly management options, it is well-suited for various networking needs. Whether enhancing productivity in an office or providing reliable connectivity in a home environment, the BLH-1100 delivers exceptional performance and versatility.