Sony MDR-AS700BT manual Power and charging

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Top > Troubleshooting > Possible causes of symptoms >

Power and charging

The headset is not turned on.

Charge the battery of the headset.

The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again.

Charging cannot be done.

Check that you are using the micro-USB cable supplied.

Check that the micro-USB cable is connected to the headset and the computer firmly.

Check that the computer is turned on.

Check that the computer is not in standby, sleep or hibernation mode.

Charging time is too long.

Check that the headset and the computer are directly connected, not via a USB hub.

The headset cannot be recognized by a computer.

The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again.

Check that the headset and the computer are directly connected, not via a USB hub.

A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available.

Try the USB connection procedure again in cases other than those stated above.

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Contents MDR-AS700BT Getting Started Bluetooth connection One-touch connection NFC Music Phone calls Multi point connection Troubleshooting Important information Before first use Before First UseFeatures and location of parts Power Top Bluetooth Bluetooth connection Top One-touch connection NFC One-touch connection Listening to music Top Phone calls Top Multi point connection What can I do to solve a problem? To deal with a troublePossible causes of symptoms License and trademark notice Reference Guide About battery chargingQuick Start Guide Features Page Location and function of parts Charging the headset System requirements for battery charge using USB Charging the headsetOperating Systems Charging the headsetTips Usage hours Status Approx. usage Hours When the battery is almost empty Checking the remaining batteryIndicator red Status What is Bluetooth wireless technology? What you can do with Bluetooth function Talking on the phone What you can do with Bluetooth functionListening to music Steps to Bluetooth function Steps to Bluetooth function Page Pairing and connecting with an Android smartphone Pairing and connecting with an Android smartphone Page Page Page Tip Connecting with a paired Android smartphone Connecting with a paired Android smartphone Page Pairing and connecting with an iPhone Page Pairing and connecting with an iPhone Page Page Page Tip Connecting with a paired iPhone Connecting with a paired iPhone Page Pairing and connecting with other Bluetooth devices Pairing and connecting with other Bluetooth devices Tip Connecting with a paired Bluetooth device Connecting with a paired Bluetooth device Indications of Bluetooth function Indications of Bluetooth function Status Flashing pattern Blue/ redCompatible smartphones Compatible smartphonesPreparation on the smartphone Tip About NFC Easy Connect App About NFC Easy Connect App Connecting with a smartphone by one-touch functions Follow the on-screen instructions to complete the connection Disconnecting the smartphone by one-touch functions Switching the device by one-touch functions Switching the device by one-touch functions Top Music Listening to music After use Related topic To adjust the volume Controlling the audio deviceTo play/pause To skip to the next/previous songSelecting the sound quality mode of music playback Mode Sound quality Number of flashes Blue Selecting the sound quality mode of music playbackSound quality and the indicator blue of each mode To select the Priority on stable connection mode Selecting the sound quality modeTo select the Priority on sound quality mode Copyright 2013 Sony Corporation Making a call To end a call Related topic Receiving a call Controlling the smartphone or mobile phone Copyright 2013 Sony Corporation Controlling the smartphone or mobile phone Supported profile HFP Status Power buttonSupported profile HSP Status Power button Copyright 2013 Sony Corporation To call during playback To receive a callTo disconnect the call Connecting the headset with 2 Android smartphones On the Paired Bluetooth device screen, uncheck Phone audio Page To call during playback Page Help Guide On the Paired Bluetooth device screen, uncheck Phone audio To call during playback 100 What can I do to solve a problem? Resetting the headsetInitializing the headset Table of contents for symptoms and possible causes Power and charging 105 106 107 Music 109 Phone calls 111 License and trademark notice