Motorola TELLU i265 manual Understanding Status Messages, Message Description

Page 109

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting TELUS Mobility Client Care, write down the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status Messages

Message Description

 

 

Number Not in

The number that you entered is not

Service

valid.

 

User Not Available

The handset that you called is either

 

busy, out of coverage, or turned off.

 

Please try again later.

User Not Authorized

The person that you called has not

 

purchased this service.

Please Try Later

This service is temporarily not

 

available. Please try again later.

User Busy in Private

The handset that you called is busy

call

in a Private Call.

 

User Busy in Data

The handset that you called is busy

 

using an online service.

Status Messages

Message Description

 

 

Service Restricted

This service was restricted by

 

TELUS Mobility, or this service was

 

not purchased.

Service Not

This feature is not available on the

Available

current network.

 

System Busy

The system is experiencing heavy

 

traffic. Please try again later.

Service Conflict

This service cannot be enabled

 

because an incompatible service

 

has already been turned on.

Please Try Again

An error occurred. Please try again.

Self Check Error +

A fault was detected with your

Number Code

handset. If this error recurs, note the

error code and contact TELUS

 

 

Mobility Client Care.

Self Check Fail +

An operational fault was detected

Number Code

with your handset. Write down the

numeric code, turn your handset off,

 

 

and contact Customer Care.

PIN Blocked

The incorrect PIN was entered five

Call Your Provider

consecutive times. You will be

unable to place or receive calls on

 

 

your handset. Contact TELUS

 

Mobility Care to have them obtain

 

the PIN Unblocking Key (PUK)

 

code.

 

 

101

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Contents Telus i265 Handset User’s Guide Page Contents Entering Text Memo Shortcuts 103 101Declaration of Conformity Page Getting Started Removing the Battery Door BatteryLocating Your SIM Card Getting StartedCharging the Battery Inserting the BatteryBattery Battery Charger Removing the BatteryCharging Times Battery Use and Maintenance Powering On and OffActivating your Mike Account Activating your Mike AccountFinding Your Phone Number Handset Basics Customizing FeaturesText Area Display OptionsOK Key Quick Access to Main Menu ItemsMenu Key Main MenuMemo Call TimersRecent Calls DatebookStatus Icons SIM Card SecurityChanging the PIN Entering the PINTurning the PIN Requirement On and Off SIM Card SecurityUnblocking the PIN Switching SIM CardsInserting and Removing Your SIM Card Removing Your SIM Card Inserting Your SIM CardLocking the Keypad AccessoriesFor More Information One-to-One Private Calls Mike’s Direct Connect ServiceMaking Private Calls From the KeypadFrom Contacts Mike’s Direct Connect ServiceReceiving Private Calls Calling from the Contacts ListOne Touch PTT Setting One Touch PTTCall Alerts Scroll to Assign NumberUsing the Call Alert Queue One-to-Many Group Calls Joining a Talkgroup Receiving Phone Calls Making Phone CallsCall Icons Entering the Number to CallMaking Phone Calls Using Mute Using SpeakerphoneUsing Speed Dial and Turbo Dial Using SpeakerphoneMaking Emergency Phone Calls Storing Recent Calls to Contacts Recent CallsRecent Calls Deleting Recent CallsSelect Delete All Contacts Searching for a Name Viewing ContactsShowing Only Private IDs and Groups ContactsCreating Entries Creating EntriesAssigning Options Storing Numbers QuicklySelect Store Number Deleting Entries Editing EntriesChecking Capacity Delete an EntryInternational Numbers Creating Pauses and WaitsAdvanced Calling Options Select In Call Setup Call WaitingCall Waiting Call ForwardingTurning Off Call Forwarding Forwarding All CallsAdvanced Calling Options Select All CallsForwarding Missed Calls Forwarding Missed CallsCall Hold Switching Between CallsCalling 2 People Putting a Call on Hold, Making a Second CallMaking International Calls Creating Pauses and Waits While DialingMerging 2 Calls into a 3-Way Call Making a 3-Way CallCall Timers Using Word Mode Using Alpha ModeEntering Text Special Function Keys Using Symbols Mode Using Numeric ModeUsing Numeric Mode PunctuationPage Messages Setting Notification OptionsMessage Notifications Voice MailAdvanced Voice Mail with Fax Fax Mail IndicatorSending Unanswered Calls to Voice Mail MessagesSelect Text Msg Setup Setting UpText and Numeric Messages Receiving MessagesCreating and Sending Messages Reading Messages From the Message CenterAddressing Messages From the Recent Calls List Using Quick NotesAddressing Messages From the Idle Screen Creating and Sending MessagesUsing the Outbox Using DraftsScroll to Save As Draft Resending Messages Managing MemoryDeleting Sent Messages Locking Sent MessagesReceiving a Message Net AlertsReading from the Message Center Select Memory MeterNet Alerts Page Accessing the Browser Menu Mike’s Wireless Web ServiceLaunching the Microbrowser Navigating the MicrobrowserMike’s Wireless Web Service Using Your Handset as a ModemEnding the Microbrowser Session Using Your Handset as a Modem Page Ring Tones Using the Vibrate FeatureTurning Ring Tones Off Never RingRing and Vibrate Do Not Ring for Some FeaturesAssigning Ring Tones to Contacts Ring TonesDeleting Custom Ring Tones Viewing Ring Tone AssignmentsSelect a Contact Select Memory UsagePage Viewing Datebook DatebookNavigating Datebook Creating EventsDatebook Select Go To TodayCreating Events Deleting Events Editing EventsAssigning More Options Select Ring ToneMaking Calls From Datebook Receiving RemindersFor Events with Java Applications For Events with Numbers to CallCustomizing Datebook Setup Java Applications Installing ApplicationsRunning Applications Suspending ApplicationsEnding Applications Resuming ApplicationsDeleting Applications Java ApplicationsShortcuts on the Main Menu Java Applications and GPS EnabledPersonalize Menu Options Add/Remove Apps. -or Shortcuts on the Main MenuGranting or Denying Permission Setting Privacy for All Java ApplicationsJava Applications and GPS Enabled Setting Privacy for Each Java ApplicationSelect Privacy Settings Page Important Things to Keep in Mind GPS EnabledViewing Your Approximate Location GPS EnabledEnhancing GPS Performance Enhancing GPS PerformanceUpdating Satellite Almanac Data Setting the GPS PIN Security Feature Setting Privacy OptionsSetting Privacy Options Software Compatibility Using GPS with Map SoftwareGetting Started Using GPS with Map SoftwareGPS Enabled Creating Voice Records Voice RecordsPlaying Voice Records Labeling Voice RecordsLocking Voice Records Deleting Voice RecordsVoice Records Managing Memory Page Memo Page Shortcuts Using a ShortcutCreating a Shortcut Deleting Shortcuts Editing a ShortcutShortcuts Setting Your Handset to Vibrate Setting the VolumeCustomizing Your Handset Using a Remote PTT Button Button Using a HeadsetSeeing the Display Better Attaching a HeadsetDisplay/Info Features Using SettingsPhone Calls Features Way Radio FeaturesVolume Features Personalize FeaturesAdvanced Features Security FeaturesPage How Changing Settings Affects Profiles Switching ProfilesProfiles Viewing ProfilesTemporary Profiles Select Setup Temp ProfileStoring a Temporary Profile ProfilesEditing Profiles Creating ProfilesDeleting Profiles Creating ProfilesSetting Call Filtering Setting Call Filtering 100 Message Description Understanding Status MessagesInsert SIM Understanding Status MessagesRF Operational Characteristics Safety and General InformationPortable Radio Product Operation and EME Exposure Phone Operation Approved AccessoriesTwo-way radio operation Body-worn operationPortable Radio Product Operation and EME Exposure Medical Devices Electro Magnetic Interference/CompatibilityOther Medical Devices Operational WarningsUse While Driving For Vehicles with an Air BagOperational Cautions Cleaning and Drying ConsiderationsBlasting Caps and Areas BatteriesAccessory Safety Information Accessory Safety Information110 Products or Balance Accessories that are What Does this Warranty Cover?Product Above Date of purchase byWhat is not covered? Exclusions TTY-877-483-2840 Motorola Limited Warranty114 Patent and Trademark Information Patent and Trademark Information116 Numerics IndexType 25, 27 viewing IndexEmail 27, 29, 55 receiving 50 sending 119 106 PTT121 122