Why am I getting a buzzing sound in my headset?

Q Why am I getting a buzzing sound in my headset?

AAssuming the device has been set up correctly, the phone may not be fully immune to the radio signals the headset uses. To overcome this problem, move the headset base at least 30 cm away from the phone. Alternatively, reduce the wireless range of your unit.

QWhy can I not hear sound or listen to music from my PC in my headset? A Check the following

•Ensure the Jabra PRO is set as the current audio device in the Windows sound control panel, and in your softphone software.

•Ensure the audio link to your PC is active. Right-click the Jabra Device icon in the Windows taskbar, and select Open Audio Link.

•Ensure Softphone is enabled in Jabra PC Suite.

QWhen I try to make a call on my desk phone, the GN1000 RHL lifts, but the call is not connected.

A Ensure the base is connected to the desk phone handset port, and not the desk phone headset port. The GN1000 cannot be used in conjunction with a headset port.

Q Is it possible to automate calling and answering on my desk phone without using a handset lifter?

AYes, if the desk phone has an electronic hook switch feature. Check your supplier for compatibility with your phone, and/or consult the support area at www.jabra.com.

Q Is it possible to set up an automatic dial tone for my softphone when I undock my headset?

AYes, the Jabra PRO can be configured to automatically get a dial tone on the target desk phone or softphone when the headset is undocked. Automatic dial tones are configured independently for desk phones and softphones. Desk phones are default-enabled, and softphones are default-disabled.

1.Launch Jabra Control Center, and select the ´Desk phone´ tab.

2.Select/deselect the ´Open link when headset is undocked´ setting, and then click Apply.

Q Why does my desk phone’s electronic hookswitch not work with my headset?

APlease check your specific desk phone documentation for compatibility and configuration settings. Alternatively visit www.jabra.com/PRO9400

Q Is it possible to listen in on calls with the Jabra PRO?

A The risk of unauthorized access is limited. The Jabra PRO uses 64-bit encryption.

Q Does Wi-Fi interfere with the Jabra PRO headset if they are in the same place.

ANo. The Jabra PRO 9465 Duo and the Jabra PRO 9470 Bluetooth ports use adaptive frequency hopping, thereby avoiding channels that are blocked by Wi-Fi.

Q What is the range on the Jabra PRO headset?

AJabra PRO supports a maximum range of up to 150m (base to headset). Range varies according to the environment in which the headset is used.

Q Can I make a conference call using multiple headsets?

A Yes, the Jabra PRO base is able to pair with four headsets in total: one primary and three secondary headsets.

Q Can I turn the headset off to save power when I’m away from the base?

AYes. Press and hold the headset multi-function button for five seconds to power the headset off. To power the headset up again, dock the headset with the base, or press the headset multi-function button.

Q What is the talk time for a Jabra PRO headset?

A Approximately 8 hours for wideband talk, and approximately 10 hours for narrowband talk.

Q My headband/earhook/neckband is broken. How do I purchase another one?

AContact your local Jabra supplier. The necessary part number can be found in the optional accessories section of this manual.

Q Why do I sometimes lose audio in my headset?

AAudio is sometimes lost when touching the charging pins on the base. If this occurs:

1.Ensure your softphone call is not on hold (e.g. Skype call), or your music is not paused.

2.Restart your softphone, or PC music player.

Jabra PRO 9460, Jabra pro 9460 dUO, jabra pro 9465 DUO and jabra pro 9470

9460 specifications

The Jabra 9460 is a high-performance headset designed for professionals who require superior audio quality and advanced communication features. This versatile device combines the advantages of a traditional desk phone and modern wireless technology, making it a popular choice for office environments and remote work settings.

One of the standout features of the Jabra 9460 is its innovative DECT technology, which provides a reliable wireless connection with a range of up to 150 meters. This allows users to move freely around the office while staying connected to their calls. With its long battery life, typically lasting up to 12 hours of talk time, users can rely on the headset for an entire workday without needing to recharge.

The Jabra 9460 is equipped with a Noise Blackout™ technology that ensures crystal-clear audio by eliminating background noise. This feature is essential for professionals who work in bustling environments or need to focus on their conversations without distractions. The headset also includes a high-definition audio experience, supporting wideband sound for natural voice clarity and enhanced sound performance.

Flexibility is another key characteristic of the Jabra 9460. The headset can be worn in multiple styles, including over-the-ear and on-the-head configurations. This adaptability ensures comfort for long periods of use, catering to individual preferences. Furthermore, the device includes a flexible microphone boom that can be adjusted for optimal positioning, enhancing voice pickup and clarity.

The Jabra 9460 is compatible with various communication platforms, including Microsoft Teams, Skype for Business, and other VoIP solutions. With one-touch call control buttons, users can easily manage calls, mute, or adjust volume without disruption. The integration with softphones and other communication tools streamlines workflows, improving productivity.

In addition to its impressive technical features, the Jabra 9460 boasts a sleek and professional design. Its lightweight construction ensures comfort, while the intuitive controls make it user-friendly.

Overall, the Jabra 9460 combines cutting-edge technology with user-centric design, making it an ideal choice for professionals seeking reliability, superior audio quality, and flexibility in a headset. Its combination of features addresses the demands of modern work environments, enhancing communication and collaboration among teams.