Blackberry HS-250 manual Troubleshooting, Cant connect the headset with my device

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User Guide and Safety Information

Getting started

Blue LED

Flashing: connected to a call

1 slow flash: turned on and connected to your device

2 quick flashes: incoming call

5 quick flashes: reconnecting with the last device you paired with

Blue and red LED

Ready for pairing

Green LED

Flashing: turning on or charging

Solid: fully charged

Troubleshooting

I can't connect the headset with my device

You might have accidentally deleted the pairing options that you set for your headset. Complete the steps for connecting and pairing your headset with your BlackBerry device.

I can't hear anything when I use my headset

Try the following actions:

Turn up the volume on your BlackBerry device.

Make sure that your headset is turned on and is connected to your device.

I hear static noise when I use my headset

The headset is designed to be used within 10 meters (33 feet) of your device, without any large objects in between. Try the following actions:

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Contents BlackBerry Universal Headset HS-250 MAT-53173-001 PRINTSPEC-021 SWD-2019636-1030095234-001 Contents Components Safety information Getting startedPairing the headset Using the headsetPair and connect the headset with your BlackBerry device Call tasksAction Voice confirmation Common tasksVoice confirmations LED notifications Charge the headsetChange the earpiece Red LEDTroubleshooting Cant hear anything when I use my headsetHear static noise when I use my headset Cant connect the headset with my deviceUser Guide and Safety Information Important safety information TipDescriptionElectrical safety Battery safety and disposalSafe use guidelines Audio safety guidelinesDevice disposal Accessories Operating and storage temperaturesDrive safely Antenna careInterference with electronic equipment Headset storageService Additional safety guidelines Compliance informationExposure to radio frequency signals FCC compliance statement United StatesIndustry Canada certification Class B complianceEU regulatory conformance Additional regulatory conformancePower Bluetooth radio specificationsProduct information Product informationLegal notice