Nortel Networks C4010, C4010Ex Business Communications Manager features, BCM feature access codes

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F e at u r es

Business Communications Manager features

Use the interactive keys to access features, or dial the access codes in the following table. System features can vary, based on markets and customized numbering plans. If the following feature access codes in Table 3 do not operate as indicated, contact your system administrator.

Table 3

BCM feature access codes

Feature			Dial access code

Call second party during a call	R		internal or external number

Recovery of first party during a call	R	1

Toggle between two parties during a call	R	2

3-way conference call during a call	R	3

Answer a second call	R	*	5

Call forwarding on busy	X	2	3	external number

Cancel call forwarding on busy	#	2	3

Call forwarding on no answer	X	2	2	external number

Cancel call forwarding on no answer	#	2	2

Immediate call forwarding to another	X	4		external number
extension (including voice mail)				Note 1

Cancel immediate diversion	#	4

Cancel all types of diversions	#	2	0

Note: Press the message waiting indicator to dial the Voice Mail DN. Enter your password to access your voice messages.

Answer a second call

While on a call, if a second call is presented, press R*5 to put the first call on hold and answer the second call.

Recovery of first party during a call

If you want to release the second call and re-connect to the original call, press R1.

Standard 2.00

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Contents C4010/C4010Ex/C4020 Cordless Handset User Guide Page About this User Guide Ab le o f co nte ntsUseful information C4010 Ex handset About this User GuideC4010 handset C4020 handset Method Na vi ga tin g th e me nu N441 SafetyTerms you should know Explanation of header iconsT r o d u c ti o n T r o d u c t i o n Display icons Your cordless handsetYour handset Handset function key icons Phone book directory Handsfree Space Volume Up/Down Ur c or dl es s tel ep ho n e Kent LNR Menu Handset featuresKent Off LockedWalsh 5409Calls Mute 00 Mn 35 sDirect dialing off hook Volume up/down5477 MuteR1234567890 Pause CallErase Call Last numbers Delete 896201 Mn 42s 8962 MuteEnding a call Duration 02 Mn 25 s01 Mn 43s Spragg MuteR 02 Mn 45s Polanski MuteTransfer a call Add Dialing directory numbers/namesPrivate dir Search Thibodeau Change Message waiting keyMeridian PBX feature access codes Part 1 Meridian PBX featuresMeridian PBX feature access codes Part 2 Feature Dial access code Mercator PBX feature access codes Part 1DND Mercator PBX feature access codes Part 2BCM feature access codes Business Communications Manager featuresRecovery of first party during a call Answer a second callTransfer a call Way conference call during a callToggle between two parties during a call Private dir Search Add Choose mem Configuring the handsetStore numbers and names in the directory Enter number EraseOk Enter numberErase Enter nameKey Southern handset keypad alphabet equivalent forNorthern handset keypad alphabet equivalent for HernandePrivate dir Locate numbers and names in the directorySearch Add Private dir JonesChange name Change no 5677 EraseOkMemory? YesHandset name Ring volumeMelody Key sound Key soundAuto answer Auto. answerSpeed key SOS key Direct menu No. to dial ROk Title EraseOk Speed keyRange test 2 3 Direct Menu Menu codeEnvironment CalmNumber ? Declare baseEnter code Please wait WorkingLanguage Francais English Select languageLock and unlock the keypad Off UnlockedVoice Mail Voice mailbox one-touch accessVoice Mail Nr 6245-#Access Nr Access Nr 6245-#123456# EraseOkAccess Nr 6245-#******# EraseOk To change the password entryTo delete the Voice Mail entry EraseOk Delete Voice Mail NoYesCo nfi g ur i ng the h an ds et Useful information Recharge the batteryBatteries MenuInstall the belt clip Other battery informationBelt clip Change batteriesUse the belt clip Handset adviceRe-initialization Handset interferenceEfu l i nfo rm ati on March 2002 Standard