4Message Waiting Indication (MWI)
Message Waiting Indication (MWI)
Depending on the system hardware/software configuration, visual or audible signalling for Message Waiting Indication (MWI) is available for analog telephones.
There are two MWI types: Stutter Dial Tone and Lamp Indication. Your system administrator determines which MWI type is assigned to your telephone in system programming.
Stutter Dial Tone | Lift the handset. You will hear a stuttered dial tone when you have a |
| message waiting. |
Lamp Indication | The indictor lamp on your telephone lights up when you have a message |
| waiting. |
Cancel MWI | To turn off Stutter Dial Tone or Lamp Indication at your telephone: |
| Press LINK £flfi or reply (listen) to your new messages. |
Replying to messages
You can receive internal and external messages.
•Internal messages are sent from a designated
•External messages are sent from a remote voice message center outside your system.
Contact your system administrator to confirm your mailbox privileges on an internal or remote voice message center.
Replying to internal messages
Do one of the following:
•Press LINK •flfi to be automatically connected to the internal message sender.
If you have more than one message waiting, you are connected to the first message that was received.
•Dial the extension for the internal voice message center. Enter your mailbox number and password and press £. Follow the voice prompts to access your messages.
Contact your system administrator for the extension number of the internal voice message center.
For more information on internal voice messaging features, refer to “Voice Messaging - Internal” on page 8.
•Dial the single digit access code for the designated
Contact your system administrator for the single digit access code.
Replying to external messages
Do the following:
•Place a call to the remote voice message center to retrieve your messages.
Contact your system administrator for the telephone number of the remote voice message center.
Analog Telephone User Guide