12 Chapter 2 Features and buttons
3When you hear an external dial tone, dial the external telephone number.
Note: Contact your System Administrator for a list of line pool codes. When entering a line pool access code on PRI lines, you do not hear dial tone.
Internal calls using intercom buttons
1Lift the handset.
2Press an intercom button.
3Dial the extension number.
Note: Contact your System Administrator for a list of extension numbers.
Answer calls
When your telephone rings and the light flashes, or an intercom or line button 
indicator flashes:
•lift the handset.
OR
•press the line or intercom button with the flashing 
indictor before you lift the handset.
Hold
•Calls are put on hold automatically when you switch from one line to another.
•While on a call, press 
. The 
indicator for the line on hold flashes.
•To retrieve a held call, press the line button with the flashing 
indicator.
Handsfree
Your System Administrator must program the Handsfree feature to your telephone.
•Press 
to make or answer a call.
•To switch to Handsfree when you are on a handset call, press 
and replace the handset. Lift the handset to switch back.
•To switch to Handsfree when you are on a headset call, press 
. Press 
to switch back.
Headset
You must have a headset installed on your telephone to use this feature.