REGISTERING YOUR ENSEMBLE FOR CAPTIONING
Your device MUST be registered with ClearCaptions to activate the captioning feature.
The ClearCaptions Terms of Use apply, see www.clearcaptions.com.
If you have
•If you already have a ClearCaptions account, press the “Sign in” button on top of the registration page and enter your email address and password. You will be prompted to enter the phone number you will use with your Ensemble on the next page - please enter the 10 digits (including the area code).
1.Your device displays the registration page on the touch screen after it success- fully connects to the Internet.
2.Touch the text box located under “First name”.
3.A keyboard will appear on the screen display.
4.Please complete the required fields and press “Finish”.
5.A new screen will be displayed, asking you to enter the phone number you are using with your Ensemble; please enter in
6.You should receive a message that reads “Registration successful”.
You can choose to ignore the registration page at startup by pressing the “X” at the top right of your screen; however, the captioning feature will be unavailable until your device is registered with ClearCaptions.
•To register at a later time, press the “Settings” icon, then select “About Phone”.
•In the “About Phone” window, you will see a section called “ClearCaptions Device ID”. This displays your Ensemble’s device identification number and status, whether you are a registered or unregistered user.
•If your Ensemble is unregistered, press the “Register” button, and fill out the re- quired fields.
•When complete, press “Finish”; you should see a “Registration Successful” message.
•If you do not see the “Registration successful” message, make sure all fields are completed. If you require further help with your registration process, please call us at
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You can also create your free ClearCaptions account by going to www.clearcaptions. com on a computer/mobile device with Internet access.
About ClearCaptions
The ClearCaptions captioning service is a Federal Communications Commission
NOTE: Some customers will need to contact ClearCaptions Customer Care to register. Residents of Nevada or any of the U.S. Territories (Guam, Puerto Rico, etc.) should email their full legal name, street address including state and ZIP code as well as date of birth to Support@ClearCaptions.com. A Customer Care representative will assist with your registration within one business day.
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