BT 1100 Troubleshooting, Caller Display and the calls list, Call Waiting, Other functions

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Caller Display and the calls list

You must subscribe to a Caller Display service for this feature to work. Your network provider may charge you for this service.

Caller Display lets you see the number of the person calling you before you answer the phone. The calls list holds details of your last 40 callers, including the phone number, date and time of the call. If a number matches a stored directory entry, the caller’s name is displayed instead. When you have new missed calls the icon will be displayed on the handset.

View and dial from the calls list

1.From standby, press to open the calls list. Press or to scroll through the entries. From within the calls list:

Press repeatedly to view details of the call: caller’s number, time and date. Press to dial the entry displayed.

Press to access further options such as delete numbers from the list or copy numbers to the phonebook.

Call Waiting

You must subscribe to a Call Waiting service for this feature to work. Your network provider may charge you for this service.

Troubleshooting

Most problems are caused by something very simple and can be fixed with a few simple checks:

Make sure both the mains power adaptor cable and telephone line cord are plugged into the correct sockets and plugged in at the wall.

Make sure you use all the cables and batteries that came in the box, not those from a previous product.

If you experience poor speech quality or interference, make sure the product is not located too close to other electrical appliances. This can also help improve the handset range from the base.

Make sure you charge the batteries for at least 24 hours before first use to ensure maximum battery performance. The charge capacity of the batteries will decrease over time.

Using your BT Graphite 1100 on a broadband Internet enabled line?

Remember to plug the phone into the wall socket via an ADSL microfilter if you have broadband Internet on your phone line, otherwise you may have problems with this product and your broadband service. Additional BT ADSL microfilters can be purchased from www.shop.bt.com

With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds. Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that they are waiting.

If you have also subscribed to a Caller Display service, the caller’s number (or name if stored in the phonebook) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.

To speak to the second caller

1.Press to answer the second call and put your current caller on hold. Press to switch between both callers.

Or, press to end the current call. The handset will then ring. Press to connect to the waiting caller.

Other functions

Your BT Graphite 1100 has a number of other features, including: switching your handset on and off, switching the keypad lock on and off and paging the handset so you can locate it or alert a handset user that they are wanted.

If you have bought a multiple pack and therefore have more than one handset registered to your base, you can: make internal calls, transfer an external call from one handset to another, hold a conference call and make an internal call between two handsets while a third is on an external call.

For a full explanation of features and instructions, please see the main user guide online at www.bt.com/help/userguides

General information

For information on safety instructions, cleaning, technical information or connecting to a switchboard, please refer to the ‘General Information’ section in the full user guide at www.bt.com/help/userguides

Guarantee

Your BT Graphite 1100 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Graphite 1100, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent as instructed.

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

For further information within and outside the 12 month guarantee, please refer to the full user guide at www.bt.com/help/userguides

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

R&TTE Directive & Declaration of Conformity

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Offices worldwide

The services described in this publication are subject to availability and made be modified from time to time. Services and equipment are supplied subject to British Telecommunication’s plc’s respective standard conditions of contract. Nothing in this publication forms any part of a contract.

© British Telecommunications plc 2007.

Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000.

Designed and produced by The Art & Design Partnership Ltd.

Printed in China / Issue 1 / ADP11-07

BT Graphite 1100

Quick Start Guide

A full user guide can be downloaded in PDF format

from www.bt.com/help/userguidesThis guide can be recycled.

Please consider the environment before printing.

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Contents Getting started Special featuresNavigating the menus Making and receiving callsCall Waiting TroubleshootingCaller Display and the calls list Other functions
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1100 specifications

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