AT&T AT&T E5965C user manual Case of difficulty, Telephone does not work at all

Page 50

91-5637-50-00_E5965C CIB_R0.qxd 6/23/2003 12:15 PM Page 48

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111.

"Check battery" or "Warning! Use Rechargeable Batteries Only" is displayed on screen

•Non-rechargeable batteries have been installed. They must be removed immediately and replaced with rechargeable NiMH batteries (see page 7).

•Rechargeable batteries have been installed but may be old or need to be replaced. Remove and re-install the batteries and use normally until fully discharged then let them fully recharge in the handset or base.

•If the above measures do not correct the problem, your batteries should be replaced (see page 7).

Telephone does not work at all

•Make sure batteries are installed and charged correctly (see page 7).

•Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

•Make sure the base antenna is fully upright.

•If you have dial pulse telephone service, make sure the dial mode is set to dial pulse (see page 17).

•If these suggestions do not work, unplug the base, remove and re- insert the batteries, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 15).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Make sure the base antenna is fully upright.

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•Make sure the base antenna is fully upright.

•You may be out of range. Move closer to the base.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

48

Page 49 Page 51
Image 50
Page 49 Page 51
Contents GHz Cordless Speakerphone/ Answering System E5965C Add new handsets to make your phone more versatile see HandsetTable of contents GHz Cordless Speakerphone/ Answering System E5965CQuick reference guide Base/Speakerphone Press to skip to next messageAdapter Parts checklistWall mount bracket Telephone base Power Short telephone line cord Batteries Belt clipTelephone operating range Before you beginAbout Caller Identification Telephone base installation Plug power cordBattery installation & charging Rotate antenna to fully upright positionWall mounting Install belt clip as shown below if desired Belt clip & optional headsetBasic handset operation Basic base operation SpeakerphoneOptions while on calls Handling incoming calls Intercom callsIntercom calls Choose category Handset screen imagesSelect Pictures Browse imagesRinger control Low battery toneVibrate silent call alerting RingersHandset settings Ringer melody Base settingsRinger volume Number announceTimeouts and error tones Memory capacityTo enter a number New phonebook entriesTo enter a name Customizing entriesTo search alphabetically Phonebook searchTo browse through the directory To call a displayed numberTo dial a number To dial, edit or delete entriesTo edit a listing To delete an entryBase Phonebook Enter name, then press Save Storing the entryEnter number, then press MEM Search for Press Edit to modify or delete Clear CID Log see Review Messages see nextReview CID Log see Review Redial seeAnnouncements Review voice messagesPlayback options Exit Delete Repeat SkipTo review your call log To dial a call log entry Dialing optionsTo review your redial log To review your redial logAbout the redial memory To redial a callDisplay calls log Calls Log seeDisplay redial log Next To review your call logDisplay EntryChris Thompson 1129 a Oct Previous Next Entry Message capacity Handset accessFeature options see Press repeatedly to hearTo check day and time Day and time announcementsTo set day and time Press until correct minute is spokenTo delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement Option selected Announce Only modeTo turn Announce Only on or off Changing feature options Feature optionsTo delete all messages Message playbackOptions during playback Message playback endsTo play back a memo Recording and playing memosTo record a memo BeepMessage window Message window displaysMessage window displays Remote access Handset status icons Battery power levelsDisplay screen status icons Base status iconsAlert tones Alert tones and indicator lightsIndicator lights Adding new handsets Slide latch left to open battery drawer Charging spare batteriesCase of difficulty Telephone does not work at allIf you lose a call Index Index Technical specifications Fold here Remote access wallet cardCut along dotted line 91-5637-50-00E5965C CIBR0.qxd 6/23/2003 1215 PM
Top Page Image Contents