AT&T MLS-12 Making a Call, Placing a Conference Call, Putting a Call on Hold, Transferring a Call

Outside: [Line] + Telephone Number

Inside—Ring:

[Intercom]+ Ext. Number

Inside—Page:

[Intercom] +

[*]+ Ext. Number

[Intercom] + [ * ] [ 7 ]

Telephone or Ext. Number+ [Conf] +

Telephone or Ext. Number+ [Conf]

To Drop:

[Drop] (MLS-12) or [Feature] [0] [6] (MLS-6)

To Hold: [Hold]

To Pick Up: [Line]

[Transfer] + Ext. Number

Making a Call

To call an outside party:

1.Press an idle (not lit) outside [Line] button.

2.Lift the handset.

3.Dial the telephone number.

To call an inside party (another extension):

1.Press an idle (not lit) [Intercom] button.

2.Lift the handset.

3.To ring the extension, dial extension number, or

To page (voice signal) another MLS phone, so your voice is heard through the speaker, dial [*] plus the extension.

If you lift the handset without pressing a button, you will be connected to the first idle line or intercom programmed for your extension.

To page all extensions with MLS phones:

1.Press an idle (not lit) [Intercom] button.

2.Dial [*] [7]. When you hear a beep, speak into the handset. Your voice is heard on all MLS phone speakers. If a user picks up, the page becomes an intercom call to that user.

Placing a Conference Call

To add parties to a call (max. 2 parties plus you):

1.Call the first party (can use Speed Dial or Auto Dial buttons).

2.After the first party answers, press [Conf].

3.Press an Idle [Line] or [Intercom] button, then call the second party.

4.After the second party answers, press [Conf] again. You are connected with both parties. If no one answers or the call is refused, to reconnect the first party, press the line button next to the winking green light.

To drop the last party added to the call:

MLS-12 phone → Press [Drop]

MLS-6 phone → Press [Feature] [0] [6]

NOTE: You cannot transfer or join a conference call.

Putting a Call on Hold

To put an outside or intercom call on hold:

1.Press [Hold].

To pickup a held call:

1.Press the held line button.

2.Lift the handset.

Transferring a Call

To pass an outside call to another extension:

1.Press [Transfer].

2.Dial the extension to which you want the call transferred.

3.When someone answers, announce the call, then hang up. If no one answers or the call is refused, press the line button next to the winking green light to reconnect the caller.

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