NBXâ Voice Mail* on Analog Telephones, Mailbox Options

NBXâ Voice Mail* on Analog Telephones

Quick Reference Guide

Initialize Your Voice Mailbox

1.Pick up the handset and dial 500.

2.When the Automated Attendant answers, press * * during the greeting message.

3.At the prompt, enter your extension number.

4.The voice prompts guide you through the steps to initialize your mailbox.

Access the Automated Attendant

From any telephone on the system, dial 500.

Mailbox Options

Access Your Messages (Log In to Your Mail Box) from Your Analog Telephone

1. Pick up the handset and dial 500.

Press

to change your name announcement or personal greeting.

to change your password.

2.	When the Automated Attendant answers,
	press * * during the greeting message.
3.	At the prompt, enter your extension number
	and password, and then press #.

Access Your Messages (Log In to Your Mail Box) from Any Internal Telephone

1.Pick up the handset and dial 500 (or press MSG if you are on an NBX telephone).

2.When the Automated Attendant answers, press * * during the greeting message.

3.At the prompt, enter your extension number and password, and then press #.

Access Your Messages (Log In to Your Mailbox) from an External Telephone

If you can dial your telephone extension directly: Press * during your greeting. At the prompts, enter your extension and password, and press #.

If you dial your organization’s main telephone number:

n If the Automated Attendant answers, press * *

during the greeting. At the prompts, enter your

Press to create or edit group lists.

Press to enable or disable Offsite Notification.

Message Playback Options

While you listen to a message, select one of these options:

Press to listen to the first message.

Press to save the current message.

Press to delete the current message.

Press to reply to the sender of the current message.

Press to forward the current message.

Press to hear date, time, and sender information.

extension and password, and press #.

n If the receptionist answers, ask to be transferred to

Press

to move back 5 seconds in the current message.

your voice mail and press * during your greeting.

At the prompts, enter your extension and password

Press to pause the current message for 20 seconds.

and press #.

Press

to move forward 5 seconds in the current message.

Forward a Message

1.While you are listening to the message, press 5.

2.The system prompts you to enter an extension or voice mail group number. Add as many destinations as you want.

3.After you have entered all the destinations, press # and record a forwarding comment.

4.When you finish recording the comment, press # for more options, or hang up.

Press to move to the next message.

Press to return to the main menu.

*Note: If your system uses a messaging application other than NBX Voice Messaging (such as Third-Party Messaging or 3Com NBX Unified Communications), use the documentation for that messaging application instead of these instructions.

NBX specifications

The 3Com NBX is a pioneering IP Telephony solution that emerged in the late 1990s, designed to streamline communications for small to mid-sized businesses. The NBX system provides a comprehensive set of features that makes it an attractive choice for organizations looking to modernize their voice communications while leveraging their existing data networks.

One of the main characteristics of the 3Com NBX system is its ability to provide voice over IP (VoIP) capabilities, which use digital signals to transmit voice data over the internet instead of traditional telephone lines. This technology not only reduces operational costs associated with phone line installations and long-distance calls, but also allows for integration with various applications and services that leverage the internet for enhanced productivity.

The NBX architecture supports a wide variety of telephony features that enhance user experience and operational efficiency. Among these features are call forwarding, call transfer, voicemail, and automated attendant services. Additionally, the NBX offers advanced call management tools, such as call queuing, call logging, and reporting functionalities, which help businesses optimize their communication workflows.

Interoperability is another significant feature of the 3Com NBX. It is designed to work seamlessly with various third-party applications and network services, including customer relationship management (CRM) systems. This facilitates better collaboration and enhances customer service efforts. The NBX also supports the use of standard protocols such as SIP (Session Initiation Protocol), which ensures compatibility with a range of external telecommunications devices and services, further embedding it within the business's existing infrastructure.

In terms of scalability, the 3Com NBX system is flexible and can easily accommodate growing businesses. As organizations expand, they can add additional phones and features with minimal disruption, making it suitable for dynamic environments. The NBX's user-friendly web interface simplifies configuration and management, allowing administrators to make changes and adjustments quickly and efficiently.

Security is also a cornerstone of the 3Com NBX design, with robust measures to protect call data and ensure user privacy. Overall, the 3Com NBX has set the standard for affordable and functional IP telephony solutions, playing a crucial role in the evolution of modern business communication systems. Its blend of advanced technology, user-centric features, and scalability has made it a favored choice for companies aiming to enhance their communication capabilities effectively.