Only one call can be active at one time | Polycom vvx 500 instruction

Polycom® VVX® 500 Business Media Phone

Quick User Guide

For phones running Polycom® UC Software 4.0.1 or later

Configurations vary and the screen displays used in this guide may not reflect those on your phone. See your system administrator for more information. For detailed information on how to use your phone, see the User Guide for the Polycom VVX 500

Business Media Phone available from the VVX 500 Support Web page.

www.polycom.com 1725-44539-001 Rev. A November 2011

© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.

Tap to select and highlight screen items. To scroll, touch the screen, and swipe your finger up, down, right, or left.

To go back to a previous screen, tap Back.

Your phone has four main Views: Home, Calls, Active Call, and Lines View (the default).

To change Views:

For Home View, press .

From Home View, press to display either Lines, Calls, or Active Call View.

To switch between Lines View and either Calls or Active Call View, swipe the screen.

Home View displays icons you can tap to access phone functions.

Touch and hold to display fewer icons. Touch and

hold or swipe the screen to display more icons.

From Home View, tap the phone Line to display your phone Lines and Favorites—contacts you can dial by tapping their name. To go back, tap Close.

Lines View displays phone Lines, Favorites, and soft keys.

If your phone is idle, you can:

Tap the phone Line to access the Dialer.

Swipe to switch between Lines View and the Browser (if applicable).

Calls View displays a list of all your calls.

Call color indicates status: Dark green Active call.

Dark blue Incoming and held calls.

Bright green Active call is highlighted.

Bright blue Incoming or held call is highlighted. Tap a call to highlight it. The soft keys apply to the highlighted call.

If a phone Line has only one call—and it’s active—you can access Active Call View.

Use the onscreen keyboard or the dialpad keys to enter

information. To backspace, tap .

To use the onscreen keyboard, tap .

To type with the dialpad keys, press a key repeatedly to view the character options and stop to select.

To type other characters, tap Encoding or Mode. When using the dialpad keys, use the 1, *, 0, and # keys.

Only one call can be active at one time.

You can use the handset, speakerphone, or headset for calls. During a call, you can change modes by picking up

the handset, or by pressing or .

Tip: Returning to Your Calls

If you navigate away from your call(s), tap to see Active Call or Calls View again.

vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.