Lines Directory Numbers, Audio Features

Polycom SoundPoint IP 550

Make Great Things Happen with Polycom SoundPoint IP 550 Desktop Phone

In today’s Internet driven world, the ability to conduct real time communication and collaboration has become critical to an organization’s survival. As the market leader in voice, video, data and Web solutions, our award-winning conference technology makes it easy for people to interact and maximize productivity – over any network, in just about any environment, anywhere around the globe. That’s why more organizations worldwide use and prefer Polycom conferencing solutions. Because when people work together, great things happen. See how you, too, can achieve great things with the Polycom SoundPoint IP 550 desktop phone.

SPECIFICATIONS

Lines (Directory Numbers)

•Up to 4 lines with up to 2 concurrent calls per line Display

•320 x 160-pixel backlit grayscale graphical LCD

•White LED backlight with custom intensity control Feature Keys

•4 context-sensitive “soft” keys

•26 dedicated “hard” keys

-4 line keys with bi-color (red/green) LED

-8 feature keys

-6 display/menu navigation keys

-2 volume control keys

-Illuminated mute key

-Illuminated headset key

-Illuminated hands-free speakerphone key

-Dedicated hold key

Headset Compatibility

•Dedicated RJ-9 headset port

-Amplified headsets are recommended

Hearing Aid Compatibility

•Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)

•Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids

•Compatible with commercially-available TTY adapter equipment

Audio Features

•Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the optional headset1, 5

•Full-duplex hands-free speakerphone

-Type 1 compliant with IEEE 1329 full duplex standards

•Frequency response - 100Hz - 7kHz for handset, optional headset and hands-free speakerphone modes

•Codecs: G.722 (wideband), G.711 µ/A, and G.729A (Annex B)

•Individual volume settings with visual feedback for each audio path

•Voice activity detection

•Comfort noise fill

•DTMF tone generation / DTMF event RTP payload

•Low-delay audio packet transmission

•Adaptive jitter buffers

•Packet loss concealment

•Acoustic echo cancellation

•Background noise suppression Call Handling Features1

•Shared call / bridged line appearance

•Flexible line appearance (one or more line keys can be assigned for each line extension)

•Busy Lamp Field (BLF)

•Distinctive incoming call treatment / call waiting

•Call timer

•Call transfer, hold, divert (forward), pickup

•Called, calling, connected party information

•Local three-way conferencing

•One-touch speed dial, redial

•Call waiting

•Remote missed call notification

•Intercom

•Automatic off-hook call placement

•Do not disturb function

Other Features

•Interoperability with Microsoft LCS 2005 for telephony and presence4

•Local feature-rich GUI

•Time and date display

•User-configurable contact directory and call history (missed, placed, and received)

•Customizable call progress tones

•Wave file support for call progress tones

•Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Protocol Support

•IETF SIP (RFC 3261 and companion RFCs) Network and Provisioning

•Two-port 10/100 Mbps Ethernet switch

•Manual or dynamic host configuration protocol (DHCP) network setup

•Time and date synchronization using SNTP

•FTP / TFTP / HTTP3 / HTTPS3 server-based central provisioning for mass deployments

•Provisioning4 and call server redundancy supported

•Web portal for individual unit configuration

•QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP

•Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signalling

•RTCP support (RFC 1889)

•Event logging

•Syslog

•Local digit map

•Hardware diagnostics

•Status and statistics reporting Security1

•Transport Layer Security (TLS)4

•Encrypted configuration files4

•Digest authentication

•Password login

•Support for URL syntax with password for boot server address

•HTTPS secure provisioning 3

•Support for signed software executables 3 Power

•Built-in, auto-sensing IEEE 802.3af Power over Ethernet

•External Universal input AC adapter (included; 24V DC @ 500mA min.)

Approvals

•FCC Part 15 (CFR 47) Class B

•ICES-003 Class B

•EN55022 Class B

•CISPR22 Class B

•AS/NZS CISPR 22 Class B

•VCCI Class B

•EN55024

•EN61000-3-2; EN61000-3-3

•ROHS compliant

•Anatel

•GOST

•C-tick

•CCC

Safety

•CE Mark

•EN 60950-1

•IEC 60950-1

•AS/NZS 60950-1

•UL/C-UL

Operating Conditions

•Temperature: +10 to 40°C (+50 to 104°F)

•Relative Humidity: 20% to 85%, non-condensing Storage Temperature

•-40 to +70°C (-40 to +160°F) SoundPoint IP 550 Comes With:

•SoundPoint IP 550 console

•Handset with handset cord

•Base stand

•Network (LAN) cable

•Universal power adapter (including country-specific cord kit)

•Quick Start Guide

•Product registration card Size

•10.5 in x 6 in x 7.5 in x 2.5 in

(26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T) Weight

•Phone weight: 2.75 lb (1.26 kg) Part Numbers / UPC Codes

•2200-12550-001 / 610807526773 for NA, CALA, Taiwan

•2200-12550-002 / 610807526766 for Japan

•2200-12550-012 / 610807526759 for Australia, New Zealand

•2200-12550-015 / 610807526742 for UK, Ireland, HK, Singapore, Malaysia

•2200-12550-016 / 610807526902 for Korea

•2200-12550-022 / 610807526919 for China

•2200-12550-122 / 610807526735 for Europe, India, Rest of the World

Unit Box Dimensions / Weight

•12.5 in x 13.25 in x 3.5 in

•2045 g

Master Carton Quantity

•Five

Country of Origin

•Thailand Warranty

•1 year

1Some of these features need to be supported by an appropriate call / applications server.

2Please visit http://www.polycom.com/techpartners.htm for a list of supported platforms.

3Requires BootROM version 3.2.x or higher.

4Requires SIP version 2.0.x or higher.

5In some calling scenarios, such as IP to PSTN, Polycom HD Voice will not be available and the call will progress in narrowband instead.

Polycom, the Polycom logo and SoundPoint are registered trademarks and Polycom HD Voice is a trademark of Polycom, Inc. in the U.S. and various countries.

All other trademarks are the property of their respective owners. Specifications subject to change without notice.

	Polycom Headquarters:	4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.
		For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100
www.polycom.com	Polycom EMEA:	270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)1753 723010
	Polycom Asia Pacific:	8 Shenton Way, #11-01 Temasek Tower, Singapore 068811 (T) +65.6389.9200, (F) +65.6323.3022

Part No. 3726-17680-001 Rev. 03/07