Polycom IP 500 Caller ID Blocking Per Call, Caller ID Delivery Per Call, Dialing, Do Not Disturb

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Polycom IP 500/501 User Guide

Caller ID Blocking Per Call

Allow users to block their caller ID on a call-by-call basis.

Using the Feature

1.GO OFF HOOK.

2.Press *67. You will hear a stutter dial tone then a normal dial tone.

3.Dial the NUMBER of the party you wish to call.

Caller ID Delivery Per Call

Allow users to deliver their caller ID on a call-by-call basis when they have turned on the Caller ID Blocking feature within the VoicePipe Web Portal.

Using the Feature

4.GO OFF HOOK.

5.Press *65. You will hear a stutter dial tone then a normal dial tone.

6.Dial the NUMBER of the party you wish to call.

Dialing

Allow a user to make a call.

Using the Feature

Placing a Call

1.Pick up HANDSET, press the NEWCALL soft key, or press the SPEAKERPHONE KEY.

2.Enter the number you wish to call.

3.Press the SEND soft key, or wait to connect.

Extended Functionality

Placing a Call

1.Dial the NUMBER you wish to call using the KEYPAD.

2.Press the DIAL soft key.

Do Not Disturb

Allow users to set their station as unavailable so that incoming calls are given a busy treatment. Depending on how the user has set up their busy treatment, the callers will be directed to voicemail or forwarded to another line.

NOTE: The user must use the same method to turn the function off that they used to turn the function on. Otherwise, the system will not recognize the ‘off’ command.

Using the Feature

Activate: Using the Phone’s Keys

1. Press the DO NOT DISTURB button.

VoicePipe Communications

IP 500/501 User Guide

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Contents Polycom IP 500/501 User Guide Table of Contents VoicePipe Web Portal IntroductionPolycom IP500/501 IP Phone VoicePipe Toolbar Document FormatAccount Codes Unverified Feature FunctionalityAccount Codes Verified Ad-Hoc Conference CallingCall Forward Always Call Forward BusyCall Park Call Forward No AnswerCall Park Retrieve Call Return Call PickupDirected Call Pickup Call Transfer BlindCall Transfer To Voicemail Cancel Call Waiting Per CallCall Waiting Dialing Caller ID Blocking Per CallCaller ID Delivery Per Call Do Not DisturbHold Last Number RedialPush-to-Talk Speed DialVoicemail
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