Mitel MCD 6.0 manual Interop History, Interop Status, Software & Hardware Setup

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13-4940-00251

Commend SIP Doorphone

 

 

Overview

This document provides a reference to Mitel Authorized Solutions Providers for configuring the Mitel 3300 ICP to host the Commend SIP Doorphone. The different devices can be configured in various configurations depending on your VoIP solution. This document covers a basic setup with required option setup.

Interop History

Version

Date

Reason

1

February 27, 2012

Interop with Mitel 3300 12.0.0.49 and Commend SIP Doorphone

Interop Status

The Interop of the Commend SIP Doorphone has been given a Certification status. This device will be included in the SIP CoE Reference Guide. The status the Commend SIP doorphone achieved is:

The most common certification which means the device/service has been tested and/or validated by the Mitel SIP CoE team. Product support will provide all necessary support related to the interop, but issues unique or specific to the 3rd party will be referred to the 3rd party as appropriate.

Software & Hardware Setup

This was the test setup to generate a basic SIP call between Commend SIP doorphone and the 3300 ICP.

Manufacturer

 

Variant

Software Version

Mitel

3300

ICP – Mxe Platform

12.0.0.49

 

 

 

Mitel

MBG – Teleworker

V7.1.31.0

 

 

 

 

Mitel

5330

SIP Sets

SIP (05.02.00.15)

 

 

 

 

Mitel

5320

IP Sets

Minet (05.02.00.15)

Commend

WS800P SIP Doorphone

Firmware: 3.0 Build: 259

GE

Wireline Analog Set

n/a

 

 

 

 

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Contents Technical Trademarks Commend Doorphone Configuration Notes Page Interop Status Software & Hardware SetupInterop History Feature Feature Description Issues Tested FeaturesResiliency No issues found Issues found, cannot recommend useDevice Limitations Feature Problem DescriptionNetwork Topology Assumptions for the 3300 ICP Programming ICP Configuration NotesNetwork Requirements License and Option Selection Licensing and Option Selection SIP LicensingMultiline IP Set Configuration Multiline IP Set ConfigurationClass of Service Class of Service AssignmentSIP Device Capabilities Basic SIP Device CapabilitiesSIP Device Capabilities Timers Station Attributes Station AttributesAccessing Commend Doorphone Commend doorphone Configuration NotesCommend SIP Doorphone Initial Configuration Initial Configuration Mitel Resiliency Configurations Scenario 1 resiliency 13-4940-00251 Commend SIP Doorphone

MCD 6.0 specifications

Mitel MCD 6.0 is a robust and versatile communication platform that offers advanced features designed to enhance business productivity and streamline communications. This platform is particularly known for its flexibility, scalability, and a comprehensive suite of tools that cater to various organizational needs.

One of the main features of Mitel MCD 6.0 is its unified communications capability. This allows users to integrate various communication channels, including voice, video, and messaging, into a single interface. This integration facilitates seamless collaboration among team members, enhancing efficiency and reducing the response time to customer inquiries.

The platform supports a wide range of connectivity options. Mitel MCD 6.0 is designed to work in both on-premise and cloud environments, providing businesses with the flexibility to choose the deployment model that best suits their operational needs. This hybrid deployment approach ensures that organizations can scale their communication infrastructure as they grow, without being locked into a single infrastructure type.

Mitel MCD 6.0 also offers advanced call management features. Users can manage calls anytime and anywhere with functionalities such as call forwarding, voicemail-to-email, and automated attendant services. These features ensure that no call goes unanswered and help maintain a professional image for businesses.

Another significant aspect of Mitel MCD 6.0 is its integration capabilities. The platform can integrate with numerous third-party applications, allowing for tailored solutions that meet specific business requirements. This interoperability enables organizations to create customized workflows and enhance productivity by utilizing existing applications alongside the Mitel system.

Moreover, the platform harnesses advanced technologies such as Voice over IP (VoIP) and session initiation protocol (SIP) to deliver high-quality voice communications. VoIP technology enables cost-effective long-distance calls and reduces overall communication expenses for businesses. Additionally, Mitel MCD 6.0 incorporates security protocols to protect sensitive data and ensure secure conversations.

The user-friendly interface of Mitel MCD 6.0 is designed for ease of use, ensuring that employees can quickly adapt to the system and maximize its functionalities. The solution is supported by comprehensive training resources and customer support, which further enhances user experience and satisfaction.

In summary, Mitel MCD 6.0 is a cutting-edge communication solution that addresses diverse business needs through its unified communications, flexibility, advanced call management, integration capabilities, and user-friendly design. It stands as an essential tool for organizations aiming to enhance collaboration, improve efficiency, and drive overall business growth.