Frequently asked questions
No signal bar is displayed on the screen.
•The handset is out of range. Move it closer to the base station.
•If the handset displays [UNREGISTERED], register your handset. (See the section on “Register additional handsets”).
If I fail to pair (register) the additional handsets to the base station, what do I do?
Your base memory is full. Access 
> [SERVICES] > [UNREGISTER] to unregister the unused handsets and try again.
I have chosen a wrong language which I cannot read, what do I do?
1Press 
to go back to the standby screen.
2Press 
to access the main menu screen.
3The following options will appear on the screen:
[PHONE SETUP] > [LANGUAGE] [CONFIG.TÉL] > [LANGUE]
4 Select it to access the language options.
5 Select your own language.
My handset is in searching status, what do I do?
•Make sure that the base station has power supply.
•Register the handset to the base station.
•Move the handset closer to the base station.
I cannot change the settings of my voice mail, what do I do?
The voice mail service is managed by your service provider but not the phone itself. Contact your service provider to change the settings.
No display
•Make sure the batteries are charged.
•Make sure there are power and phone connections.
The handset on the charger does not charge.
•Make sure the batteries are inserted correctly.
•Make sure the handset is placed properly on the charger.The battery icon animates when charging.
•Make sure the docking tone setting is turned on. When the handset is placed correctly on the charger, you can hear a docking tone.
•The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.
•Batteries are defective. Purchase new ones with the same specifications.
Bad audio (crackles, echo, etc.)
•The handset is nearly out of range. Move it closer to the base station.
•The phone receives interference from the nearby electrical appliances. Move the base station away from them.
•The phone is at a location with thick walls. Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID does not display.
•The service is not activated. Check with your service provider.
•The caller’s information is withheld or unavailable.