Caller cannot hear me at all! Microphone may be muted: During a call, press mUNMUTE.
There’s no dialling tone!
•No power: Check the connections.
•Batteries are empty: Charge the batteries.
•Move closer to the base station.
•Wrong line cable used: Use the line cable provided.
•Line adaptor is required: Connect the line adaptor to the line cord.
Caller cannot hear me clearly!
•Move closer to the base station.
•Move the base station at least one metre away from any electronic appliances.
Frequent noise interference on my radio or television!
•Move the base station as far away as possible from the electrical appliances.
Product behaviour
Keypad does not work!
•Unlock your keypad: Long press * in idle mode.
The handset warms up when making a long call!
•This is a normal behavior. The handset consumes energy while calling.
The handset cannot be registered to the base station!
•Maximum number of handsets has been reached. To register a new
Frequently asked questions
handset, unregister an existing handset.
•Remove and replace the handset batteries.
•Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset.
•Make sure that you have entered the correct PIN code. If you have not changed it, by default it is 0000.
Caller’s number is not displayed!
•Service is not activated: Check your subscription with your network operator.
Poor audio quality and the antenna
icon 
is blinking!
•The indoor and outdoor range of the phone is up to 50 metres and 300 metres respectively. When the
handset moves beyond the operation
range, the antenna icon 
will blink.
My handset keeps going into idle mode!
•If there are no key presses for 30 seconds, the handset will automatically return to idle mode. It will also return to idle mode automatically when you place the handset back on the base station.
Phonebook entry cannot be stored and MEMORY FULL is displayed!
•Delete an entry to free memory before saving your contact again.
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