Casio EM-500 manual Troubleshooting

Troubleshooting

Before assuming malfunction and contacting your service provider when experiencing operational problems, be sure to check the following information as well as the troubleshooting section of the Pocket PC User’s Guide first.

Nothing happens when the [Power] button is pressed.

Possible Cause	Recommended Action	Page
Main battery is weak.	Charge the battery pack.	32
Internal malfunction	Reset the unit.	33
	If resetting the unit does not correct the	35
	problem, perform a full reset (memory
	initialize).*

Operation is disabled when the AC adapter is connected.

Possible Cause	Recommended Action	Page
Main battery is weak.	Charge the battery pack.	32
The unit is not mounted on the cradle	Mount the unit on the cradle correctly.	18
correctly.
Replacing the main battery caused malfunction.
Possible Cause	Recommended Action	Page
Main battery is not loaded correctly.	Remove and then reload the main	29
	battery.
	• Make sure the positive (+) and negative
	(–) poles are oriented correctly.
The battery replacement procedure was	Perform a full reset (memory initialize).*	35
not followed correctly.	• If the above action does not solve the
	problem, remove the main battery
	and contact your original dealer or an
	authorized CASIO service provider.

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