Panasonic KX-TG2120 Answering calls, Call transfer KX-TG2122 only, Caller ID service, Caller list

Page 2

11 Answering calls

When a call is received, the IN USE indicator on the base unit flash rapidly.

1Lift the handset and press [ ].

You can also answer the call by pressing any button except [OFF] and [ # ] (Any key talk feature).

2When you finish talking, press [OFF] or place the handset on the base unit or charger.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off temporarily be pressing [ # ].

12 Call transfer (KX-TG2122 only)

During an outside call, you may transfer the outside call to another handset.

1Ex. Handset 1:

Press [TRANSFER] on the originating handset.

• “TRANSFERRING” shows in the display. Both handsets are paged.

2Ex. Handset 2:

Press [TRANSFER] or [ ] on the receiving handset to answer the call.

To cancel the call transfer, you may press [OFF], [TRANSFER], or [ ] on the originating handset.

Caller ID service

13 Caller ID service

This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider.

Caller ID features

When an outside call is being received, the calling party's name and telephone number are displayed.

Caller information for the last 40 different callers is logged in the caller list by the most recent call to the oldest.

Generally caller information is displayed from the 2nd ring.

Viewing the caller list and calling back

1Press [￿] or [￿] to enter the caller list.

2Press [￿] to search from the most recent call, or [￿] to search from the

oldest call.

3Press [ ].

Note:

If the caller list is empty, you cannot enter the caller list by pressing [￿] or [￿].

Once new calls have been checked, “NEW” is not displayed.

Editing a caller's phone number before calling back

You can edit a phone number in the caller list by removing its area code and/ or the long distance code “1”.

1Press [￿] or [￿] to enter the caller list.

2Select the desired item by using [￿] or [￿].

3Press [EDIT] repeatedly until the phone number is shown in the desired format.

(1)Local phone number Example: 321-5555

(2)Area code - Local phone number Example: 555-321-5555

(3)1 - Area code - Local phone number

Example: 1-555-321-5555

4 Press [ ].

Note:

The number edited in the step 3 is not maintained in the caller list.

Storing caller information into the handset phonebook

1Press [￿] or [￿] to enter the caller list.

2Select the desired item by using [￿] or [￿].

To edit the number, press [EDIT] repeatedly until the phone number is shown in the desired format.

3Press [FUNCTION].

4Press a memory station number [ 0 ] to [ 9 ].

The memory station number [ 1 ] is shown as “01”, and [ 0 ] is shown as “10” in the phonebook.

Character table

Key

Character

 

 

[1]

Space

-

*

!

[2]

A

B

C

(

 

 

 

 

 

[3]

D

E

F

)

 

 

 

 

 

[4]

G

H

I

"

 

 

 

 

 

[5]

J

K

L

'

 

 

 

 

 

[6]

M

N

O

;

 

 

 

 

 

[7]

P

Q

R

S

 

 

 

 

 

[8]

T

U

V

?

[9]

W

X

Y

Z

[￿] To move the cursor to the left

[￿] To move the cursor to the right

To enter another character that is located on the same dial key, first set the currently selected character by pressing either [ * ], [ 0 ], or [ # ].

Editing/correcting a mistake

Press [￿] or [￿] to move the cursor to the character or number you want to erase, then press [CLEAR]. Enter the appropriate character or number. Each time you press [CLEAR], a character under the cursor is erased.

Press and hold [CLEAR] to erase all character or numbers.

Finding and calling a handset phonebook item

1Press [FUNCTION].

2Press [￿] or [￿] .

• The first item or last item is displayed.

3Press [￿] to scroll from the memory station “01”, or [￿] to scroll from memory station “10”.

You can also find the items using the memory station numbers [ 0 ] to [ 9 ] directly.

The memory station number [ 1 ] shows “01”, [ 0 ] shows “10” on the display.

4Press [].

Special features

16 Special features

Automatic security code setting

When you place the handset on the base unit for the first time after connecting the AC adaptor, the unit automatically selects one of more than 65,000 security codes.

Handset locator

You can locate the handset or page the handset user with beep tones from the base unit.

1Base unit:

Press [LOCATOR].

The IN USE indicator flashes. The handset beeps for 1 minute and “PAGING” is displayed on the handset.

2Base unit:

To stop paging, press [LOCATOR] again.

Handset:

To stop paging, press [OFF].

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).

Press [ * ] (TONE) before entering access numbers which require tone dialing.

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service.

For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1Press [ 9 ], then press [PAUSE], then dial the phone number.

2 Press [ ].

Note:

A 3.5 second pause is inserted each time [PAUSE] is pressed. Press repeatedly to insert longer pauses.

19 Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

- Make sure the battery is installed correctly and fully charged.

 

- Check the connections.

 

- Unplug the base unit’s AC adaptor to reset the unit. Reconnect

 

the adaptor and try again.

 

- Place the handset on the base unit and try again.

 

 

I cannot hear a dial tone.

- Confirm the telephone line cord is properly connected.

 

- Disconnect the unit from the telephone line and connect a

 

known working telephone. If the working telephone

 

operates properly, contact our service personnel to have the

 

unit repaired. If the working telephone does not operate

 

properly, contact your telephone service provider.

 

 

Programmable settings

Problem

Cause/solution

While programming, the

- A call is being received. Answer the call and start again after

handset starts to ring.

hanging up.

 

 

Battery recharge

 

 

 

 

 

Problem

Cause/solution

I fully charged the battery,

- Clean the charge contacts and charge again.

but “

 

” continues to

- The battery may need to be replaced with a new one.

 

display.

 

 

 

 

 

 

The handset display is

- Confirm that the battery is properly installed.

blank.

 

- Fully charge the battery.

 

 

 

 

Making/answering calls, intercom

 

 

Problem

Cause/solution

Static is heard, sound

- Move the handset and base unit away from other

cuts in and out.

electrical appliances.

Interference from other

- Move closer to the base unit.

electrical units.

- Raise the base unit antenna.

 

 

 

- Press [CH] to select a clearer channel in the talk mode.

 

 

 

- If your unit is connected to a telephone line with DSL service,

 

 

 

we recommend connecting a noise filter between the base unit

 

 

 

and the telephone line jack. Contact your DSL provider for details.

 

 

The handset does not

- The ringer is turned off. Turn it on.

ring.

 

 

 

 

 

 

20 FCC and other information

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:5GG———.

If requested, this number must be provided to the telephone company,

Registration No.------------------- (found on the bottom of the unit)

Ringer Equivalence No. (REN) ------------------- 0.0B

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.

￿

If the unit cannot receive caller information, the following is displayed:

OUT OF AREA”: The caller dialed from an area which does not provide Caller ID service.

PRIVATE CALLER”: The caller requested not to send caller information.

LONG DISTANCE”: The caller called you long distance.

ERROR”: The Caller ID information is interfered with during reception.

If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier.

The name display service may not be available in some areas. For further information, please contact your telephone service provider.

Missed calls

If a call is not answered, the unit treats the call as a missed call.

For example, if 10 calls from different parties are missed, “NEW CALL 10” is displayed on the handset display. This lets you know if you should view the caller list to see who called while you were out.

Call Waiting Caller ID display

If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller's information is displayed after you hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area.

14 Caller list

What the display means

 

Na

e

 

 

 

ROBINSON, TINA

 

 

 

 

 

 

 

 

 

 

Name

 

 

 

 

ShowsS ows whichwhichcalls

calls you

Phone

PhoneNumberNumb

 

 

 

 

 

1-555-321-5555

 

 

 

 

 

 

6/10

3:10PM

 

CALL36

 

have not checked.

 

 

 

 

 

 

 

 

 

 

 

NEW

 

 

 

you have not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

checked.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

ate and time the

 

he number of calls whi h

 

The date and time the

 

The number of calls which

 

latest

call has been received.

 

you have received.

 

call

has

been

 

you have received.

 

 

(ex. June 10, 3:10PM)

 

 

 

 

 

 

 

 

received. (ex. June 10, 3:10PM)

For assistance, please visit http://www.panasonic.com/phonehelp

￿

Erasing selected caller information

1Press [￿] or [￿] to enter the caller list.

2Select the desired item by using [￿] or [￿].

3 Press [CLEAR], then press [OFF].

Erasing all caller information

1Press [￿] or [￿] to enter the caller list.

2Press and hold [CLEAR] until “CLEAR ALL CID ?” is displayed.

3 Press [CLEAR].

Phonebook

15 Handset phonebook

You can add up to 10 items to the handset phonebook and search for phonebook items by name.

Storing names and numbers

1Press [FUNCTION].

2Press a memory station number [ 0 ] to [ 9 ].

If an item is already stored, that information is displayed.

The memory station number [ 1 ] is shown as “01”, and [ 0 ] is shown as “10” in the phonebook.

3Press [EDIT].

4Enter the name (max. 15 characters), using the dialing buttons [ 1 ] to [ 9 ], [￿] or [￿].

• If a name is not required, press [EDIT] and go to step 6.

5Press [EDIT].

6Enter the phone number (max. 24 digits), using the dialing buttons [ 0 ] to [ 9 ], [￿] or [￿].

If a pause is required for dialing, [PAUSE] can be stored in a phone number counting as one digit.

When you store the last number dialed, press [REDIAL] instead of entering a phone number.

7Press [EDIT].

￿

Note:

If “EMPTY” is displayed in step 2, the phonebook is empty.

If the phone number is more than 12 digits, the whole number has not been shown. The remaining numbers are displayed alternately.

Editing items in the handset phonebook

1Press [FUNCTION].

2Select the desired item by using [￿] or [￿].

You can also find the items using the memory station numbers [ 0 ] to [ 9 ] directly.

3Press [EDIT].

4Edit the name using the dial key, [￿] or [￿] (max. 15 characters).

5 Press [EDIT].

6 Edit the phone number using the dial key, [￿] or [￿] (max. 24 digits). 7 Press [EDIT].

Erasing an items in the handset phonebook

1Press [FUNCTION].

2Select the desired item by using [￿] or [￿].

You can also find the items using the memory station number [ 0 ] to [ 9 ] directly.

3Press [CLEAR].

Erasing all items in the handset phonebook

1Press [FUNCTION].

2Review phonebook items by using [￿] or [￿].

3Press and hold [CLEAR] until “CLEAR ALL ?” is displayed.

4 Press [CLEAR].

For assistance, please visit http://www.panasonic.com/phonehelp

￿

For Call Waiting service users

To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area.

Press [FLASH] to answer the 2nd call after the tone.

To switch between calls, press [FLASH].

Useful information 17 Optional headset

Plugging an optional headset into the handset allows a hands-free phone conversation.

Connecting an optional headset to the handset

Open the headset jack cover, and connect an optional headset to the headset jack.

We recommend using the Panasonic headset.

Note:

When an optional headset is connected to the handset, make sure to use the headset to talk with the caller. If you want to have a normal cordless phone conversation, disconnect the headset.

18 Wall mounting (Base unit only)

Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the base unit (for pin (B), use round cut out

at the bottom of the base unit if you are using the 4 inches phone plate),

then sliding the unit down to secure it.

 

 

Connect the AC adaptor to power outlet.

83mm

102mm

(3 1/4 inches) (A) (4 inches)

• There are two common types of wall

 

 

phone plates. The distance between

 

(B)

 

 

(A) and (B) may vary depending on

 

 

the size of the wall phone plate

 

 

installed.

 

(A)

 

 

 

 

83mm

 

 

(3 1/4 inches)

 

 

or

 

 

102mm

 

 

(4 inches)

 

 

(B)

 

￿

 

 

I cannot make a call.

- The dialing mode may be set incorrectly. Change the setting.

 

- Another handset is in use. Try again later.

 

 

I cannot redial by

- If the last number dialed was more than 24 digits long, the

pressing [REDIAL].

number will not be redialed correctly. Dial the number manually.

 

 

I cannot have a

- Make sure that an optional headset is connected properly.

conversation using the

 

headset.

 

 

 

I cannot make long

- Make sure that you have long distance service.

distance calls.

 

 

 

I cannot page the

- The called handset is too far from the base unit.

handset.

- The called handset is in use. Try again later.

 

 

Caller ID

 

 

 

Problem

Cause/solution

The handset does not

- You have not subscribed to Caller ID service. Contact your

display the caller’s

telephone service provider to subscribe.

name and/or phone

- If your unit is connected to any additional telephone equipment

number.

such as a Caller ID box or cordless telephone jack, disconnect

 

the unit from the equipment and plug the unit directly into the

 

wall jack.

 

- If your unit is connected to a telephone line with DSL service,

 

we recommend connecting a noise filter between the base unit

 

and the telephone line jack. Contact your DSL provider for details.

 

- The name display service may not be available in some areas.

 

Contact your telephone service provider for details.

 

- Other telephone equipment may be interfering with this unit.

 

Disconnect the other equipment and try again.

 

- The caller requested not to send caller information.

 

- If a call is being transferred to you, the caller information is not

 

displayed.

 

- Generally, caller information is displayed from the 2nd ring.

 

 

I cannot dial the phone

- The phone number you dialed might have an incorrectly edited

number edited in the

pattern (for example, the long distance “1” or the area code

caller list.

is missing). Edit the phone number with another pattern.

 

 

The 2nd caller’s

- In order to use Caller ID, Call Waiting, or Call Waiting Caller ID

information is not

(CWID), you must first contact your telephone service provider

displayed during an

and subscribe to the desired service. After subscribing, you may

outside call.

need to contact your telephone service provider again to activate

 

this specific service, even if you already subscribed to both

 

Caller ID and Call Waiting with Caller ID services (CWID).

 

 

For assistance, please visit http://www.panasonic.com/phonehelp

￿

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.

When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.

WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:

1)Remain on the line and briefly explain to the dispatcher the reason for the call.

2)Perform such activities in the off-peak hours, such as early morning or late evenings.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Privacy of communications may not be ensured when using this phone.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

 

￿

21 Specifications

General

 

Operating Environment

5 ˚C - 40 ˚C (41 ˚F - 104 ˚F)

 

 

Frequency

Handset transmit: 911.171 MHz - 913.066 MHz

 

Base unit transmit: 2480.0 MHz - 2482.9 MHz

Base unit

 

Dimensions

Approx. height 121.8 mm x width 109 mm x depth 106 mm

 

(4 13/16 inches x 4 9/32 inches x 4 5/32 inches)

Mass (Weight)

Approx. 203 g (0.45 lb.)

 

 

Power consumption

Standby: Approx. 4.0 W

 

Maximum: Approx. 5.0 W

 

 

Base RF Power output

94 dBuV/m (max.)

 

 

Power supply

AC adaptor (120 V AC, 60 Hz)

 

 

Handset

 

 

 

Dimensions

Approx. height 220 mm x width 50.6 mm x depth 40.2 mm

 

(8 21/32 inches x 2 inches x 1 9/16 inches)

Mass (Weight)

Approx. 214 g (0.47 lb.) with battery

 

 

Handset RF Power output

94 dBuV/m (max.)

 

 

Power supply

Ni-Cd battery (3.6 V, 600 mAh)

 

 

Charger (KX-TG2122 only)

 

 

 

Dimensions

Approx. height 70.4 mm x width 83.3 mm x depth 91.4 mm

 

(2 3/4 inches x 3 9/32 inches x 3 19/32 inches)

Mass (Weight)

Approx. 203 g (0.45 lb.) with AC adaptor

 

 

Power consumption

Standby: Approx. 2.2 W

 

Maximum: Approx. 3.3 W

 

 

Power supply

AC adaptor (120 V AC, 60 Hz)

 

 

Note:

Design and specifications are subject to change without notice.

The illustrations in these instructions may vary slightly from the actual product.

For assistance, please visit http://www.panasonic.com/phonehelp

Image 2 Contents
Accessory information Introduction Important safety instructionsIf you need assistance with setup or operation Setting up the base unitTroubleshooting Caller ID serviceSpecial features Specifications