Panasonic KX-TG2336C operating instructions Troubleshooting

Page 60

Troubleshooting

If the handset display shows error messages, see “If the Following Appears on Your Display...” (p. 59) for the Cause & Remedy.

Problem

Cause & Remedy

“No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds.

•You are too far from the base unit. Walk closer to the base unit.

•Confirm the base unit’s AC adaptor is plugged in.

•Raise the base unit antenna.

•If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (p. 53).

The handset and/or base unit does not work.

•Check the settings (p. 8–10).

•Check whether the dialing mode setting is correct (p. 14).

•Fully charge the battery (p. 9).

•Clean the charge contacts and charge again (p. 10).

•Check battery installation (p. 9).

•Unplug the base unit’s AC adaptor to reset it. Plug in, and try again.

•Re-install the battery (p. 9) and fully charge it.

Static, sound cuts in/out, fades. Interference from other electrical units.

•Move the handset and base unit away from other electrical appliances (p. 3).

•Walk closer to the base unit.

•Raise the base unit antenna.

The handset and/or base unit	• The ringer volume is turned off. Set to high,
does not ring.	medium, or low (p. 16, 17).

The handset display is blank.	• If the handset display is blank, fully charge
	the battery (p. 9).

You cannot program any	• Programming is not possible while the
function items.	handset and/or base unit is being used.
	• Do not pause for over 60 seconds while
	programming.
	• Walk closer to the base unit.

While programming or searching, the handset starts to ring and the program/ search stops.

•A call is coming in. To answer the call, press [C], [s] or [SP-PHONE]. Try again from the beginning after hanging up.

You cannot make an intercom/	• If the handset or base unit is in use, you may
outside call.	not be able to make a call. Try again later.

You cannot redial.	• If the last number dialed was more than
	48 digits long, the number will not be redialed
	correctly.

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Image 60

Contents Charge the battery for 6 hours before initial use GHz Digital Cordless PhoneModel No. KX-TG2336C Pulse-or-tone dialing capability Accessories included Battery Charge For Best PerformanceBase Unit Location/Noise Contents Contents Location of Controls Base unitHandset soft keys Handset navigator keyInstallation ConnectionsInstallation Installing the Battery in the Handset Battery strengthTo replace the battery Display prompt Battery strengthInstallation Battery informationBattery replacement RechargeProgrammable Settings How to select a function item from the menuProgramming Guidelines Handset Programmable Settings Function Menu Table Handset Programmable Settings Display Language Handset Programmable Settings Talking Call Display Language Handset Dialing Mode HandsetProgrammable Settings Line Mode Handset Auto Talk HandsetProgrammable Settings Ringer Volume Handset ringer volume HandsetPress Menu Scroll to Ringer setting by pressing d Select the desired volume level by pressing d or BProgrammable Settings Base unit ringer volume Base UnitTo turn the ringer on, press Volume or Make sure the base unit is not being usedProgrammable Settings Ringer Tone Handset ringer tone HandsetScroll to Ringer tone by pressing d or Select the desired ringer tone by pressing dSetting the base unit ringer tone by using the Handset To 3 Bell ringer patterns To 7 Melody patternsProgrammable Settings LCD Contrast Handset Message Alert HandsetScroll to LCD contrast by pressing d or Select the desired contrast by pressing d orUsing the Handset Handset Making CallsTo have a hands-free phone conversation Hands-free Digital Duplex SpeakerphoneTo redial using the redial list Memory Redial Making CallsTo dial after confirming the entered number To redial the last number dialedTo turn this feature on, press VE during a Voice Enhancer TechnologyBacklit LCD display/Lighted handset keypad ConversationMaking Calls Using the Base Unit Base Unit To adjust the speaker volume during a conversationPress SP-PHONE To return to the call, press SP-PHONEAnswering Calls Speak into the MIC To hang up, press SP-PHONEOFF s Auto Talk To transfer the call to another person, seeCall Display Service How caller information is displayed and announcedPersonalized Name Display Display MeaningCall Display Service Talking Call Display Handset Talking Call Display feature HandsetTo turn Talking Call Display on or off Press Menu Scroll to Talk Caller ID by pressing dUsing the Caller List Call Display ServiceBase unit Talking Call Display feature Handset Scroll to Set base unit by pressing d orUsing the Caller List Viewing the Caller List Handset Calling Back from the Caller ListWhat , means If a caller calls more than once1120A JAN.12 KErase SelectL 321-5555 SaveLScroll to the desired caller by pressing d or Press Select1100A JUN.12 ×3 KErase Select L KEditUsing the Caller List Erasing Caller Information Handset To erase a specific callerTo erase all entries Phone Book Storing Names and Numbers HandsetIf you make a mistake when entering a name or number Phone BookSelecting characters to enter names For example, to enter TomPhone Book Dialing from the Phone Book Handset To search for a name by initialChain Dial Handset Index tableWhile you are on a call Press Menu Search for the desired item by pressing d orPhone Book Editing an Item in the Phone Book Handset Erasing an Item in the Phone Book HandsetIntercom Making Intercom CallsPress HOLD/INTERCOM Press LOCATOR/INTERCOMIntercom Answering Intercom Calls Press C, s or HOLD/INTERCOMPress SP-PHONE or LOCATOR/INTERCOM Call from BaseTransferring a Call Press SP-PHONE or LOCATOR/INTERCOM to answerTransferring a Call Quick call transferConference Calls To join a conversation Call ShareDuring a call, press Voice Mail Service Storing a Voice Mail Access Number HandsetTo erase a stored voice mail access number Scroll to VM tone detect by pressing d VM tone detectOff KBack dB SaveL Voice Mail Service Listening to Voice Mail Messages Press Menu Press Select at V.M. accessTo listen to your voice mail messages Voice Mail Service Press VMSpecial Features For Call Waiting Service UsersTemporary Tone Dialing Muting Your ConversationSpecial Features Call Waiting Deluxe Service Handset To turn the C.WTG Call Waiting options mode onScroll to C.WTG options by pressing d or Select On by pressing d or BSpecial Features To use Call Waiting Deluxe ServicePress FLASH/CALL Wait After selecting Ans Answer or Hold After selecting Conf Conference01=Return4 2=Drop 3=Conference 01=Drop caller14 2=Drop caller2Special Features Using the Pause Key For PBX Line/Long Distance Calls HandsetSelecting the flash time Handset Special Features Incoming Call Tone Handset Base Unit Initial settingHandset incoming call tone Handset Base unit incoming call tone HandsetSpecial Features Key Tone Handset Re-registering the Handset Handset & Base UnitScroll to Key tone by pressing d or B Key tone KBack dB Save LBelt Clip Shoulder Rest AttachmentTo attach the belt clip To remove the belt clip To attach the shoulder rest attachmentWall Mounting Connecting an optional headset To switch to the speakerphone while using the headsetOptional Headset Direct Commands Menu item Command Selection itemsDirect Commands During programmingTo exit programming, press OFF If the Following Appears on Your Display Display message Cause & RemedyTroubleshooting Problem Cause & Remedy Recharge battery isTroubleshooting Important Information Safety Instructions Safety Instructions Power Consumption Mass WeightDialing Mode Base UnitPanasonic PRODUCT-LIMITED Warranty Panasonic Canada IncPanasonic Canada Inc Ambler Drive, Mississauga, Ontario L4W 2T3PQQX14039ZA F0304-0D