Dial Plan (UK only -- user has local dialing prefix set)
(*123*xxxxxxxx999 S0112 S018000 S018001999 S00800112999
Dial Plan (US and Canada) | <no change> |
Once these changes are made and the "Submit All Changes" button is clicked, your ATA will reboot, and you should be ready to place and receive calls with Freshtel.
Dialling:
To dial a Firefly number or voicemail, prefix the number with a star, e.g. *80001234, *123.
If you have configured a local dialling prefix for your account via the Freshtel website, you can dial local, national, mobile, and international PSTN numbers exactly as you would from a land line phone in your area; e.g. 08007654321 (US), 9557745 (US – local), 0061399156415 (UK – international), 99156415 (Australia – local).
If you have not configured a local dialling prefix, numbers are dialled in full (including country code but without any international dial prefix), e.g. 61399156415, 18007654321. Land lines and mobiles in Australia can be dialled with an initial 0, e.g. 0399156415.