Cisco Systems OL-6918-01 manual Using Sync Report Dashboard, Checking Device Status

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Chapter 4 Using Service Manager

Generating Sync Reports

Using Sync Report Dashboard

The Sync Report Dashboard provides the latest status of the master device and other devices in a group, from RME or DCR. It also polls all the devices in the group and creates a Diff report.

Checking Device Status

When you launch the Sync Report Dashboard, the latest status of the master device from RME or DCR appears automatically. You can get the latest information about the other devices in a group only when you click Generate Diff.

When you use the Generate Diff function, the Sync Report Dashboard checks whether the device:

Is reachable through Telnet and SNMP.

The Sync Report Dashboard does not check the Telnet credentials of the device.

Display Name, Host Name, or IP Address are changed.

Exists in RME or DCR.

Is in Suspended state.

An appropriate message and color appears in the Status field, under the Report pane, depending on the status of the devices.

All the previous checks are performed on the master device when you launch the Sync Report Dashboard. HA SM uses the archived configurations of a device from RME rather than the real time configurations from the device.

Note The Master Device Status is the current status of the master device at time T1, where T1 is the time that you launch Sync Report Dashboard. The Device Status is the status of the device at time T2, where T2 is the time that you click Generate Diff.

Generating a Diff Report

To generate a list of differences between the HA-specific configurations of the master device and those of any other device in the group, and to display the latest status of the devices:

Step 1 Choose a device group (Choose Service Manager > Select Group). See Selecting an HA Device Group, page 4-3.

Step 2 Choose Service Manager > Sync Report > Sync Report Dashboard.

The Sync Report Dashboard window appears. (See Figure 4-3 on page 4-8.)

Step 3 Click Generate Diff to poll all the devices in the group and create a Diff report. The current status of the operation is automatically updated.

If you have device groups with large numbers of devices, the diff process will take a few minutes. The window refreshes every five seconds while the report is in the Running state. To update status manually, click Refresh. The process is complete when the Status changes to Completed.

User Guide for Cisco Home Agent Service Manager

 

OL-6918-01

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Contents Using Service Manager Service Manager Tasks Selecting an HA Device Group Choose HA Service Manger Service Manager Select GroupUsing Service Manager Selecting an HA Device Group Choose Service Manager Display Config Displaying an HA ConfigurationGenerating Sync Reports Generating a Diff Report Using Sync Report DashboardChoose Service Manager Sync Report Sync Report Dashboard Checking Device StatusSync Report Dashboard window contains Sync Report Config Diff Viewer Interpreting the Sync Report Config Diff Viewer Choose Service Manager Sync Report Compare Config Comparing the Configurations of Two DevicesChoose HA Service Manager Service Activation Local IP Pool Select HA Service Manager Service ActivationLocal IP Pools Configuring Local IP Pools Field Description Job Details Window Viewing Job DetailsField Description Execution Summary Working With Virtual Networks For more information, see Configuring Virtual Networks,Configuring Virtual Networks Assigning Home Addresses With NAI Home Address AssignmentConfiguring Home Addresses With NAI Home Link AAA Assigning Home Addresses Without NAI Their details Configuring Home Addresses Without NAIField Description Security Associations SPI Configuring Security AssociationsFirst window of the Security Associations wizard contains Field Description VRF Support on HA Choose HA Service Manager Service Activation HA VRFDialog Box Field Descriptions, page 4-33, for more details Configuring VRF Support on HA DevicesUsing Service Manager Activating Services on HA Devices VRF Definition Dialog Box Field Descriptions Hot-Lining Choose HA Service Manager Service Activation Hot LiningEnabling Hot-Lining Choose Service Manager Batch Config Managing Batch ConfigurationsClick Download Starting a Batch ConfigurationOL-6918-01