Cobra Electronics CXT420C owner manual FCC Licensing Product Service Questions

FCC Licensing and

Product Service Questions

Customer Assistance

LICENSING

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For Products Used in Canada

Industry Canada Notice

Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.

«IC» before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.

For Products Used in the U.S.A.

FCC Licensing Required

This two-way radio operates on GMRS (General Mobile Radio Service) frequencies which require an FCC (Federal Communications Commission) license. A user must be licensed prior to operating on channels 1 through 7 or 15 through 22, which comprise the GMRS channels of this radio. Serious penalties could result for unlicensed use of GMRS channels; operation of this radio is subject to additional rules specified in 47 C.F.R. Part 95.

Licensed users will be issued a call sign by the FCC, which should be used for station identification when operating this radio. GMRS users should also cooperate by engaging in permissible transmissions only, avoiding channel interference with other GMRS users, and being prudent with the length of their transmission time.

For licensing information and application forms, please call the FCC Hotline at 800-418-FORM. Request form #159 and form #605. Questions regarding the license application should be directed to the FCC at 888-CALL-FCC. Additional information is available on the FCC’s website at www.fcc.gov.

This device complies with part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) This devicemay not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesiredoperation.

FCC Warnings: Replacement or substitution of transistors,regulardiodesor other parts of a unique nature, with parts other than those recommendedby Cobra may cause a violation of the technicalregulations of part 95 of the FCC rules, or violation of type acceptance requirementsof part 2 of the rules.

Product Service

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For any questions about operating or installing this new Cobra product, or if parts are missing…PLEASE CALL COBRA FIRST…do not return this product to the store. See customer assistance on page A1.

For Products Purchased in Canada

If your product should require factory service, please call AVS Technologies Inc. at 514-683-1771 ext. 2-264 before sending your radio. For out of warranty service, ship this product prepaid to: AVS Technologies Inc.

(A Division of SYNNEX Canada Limited), 3300 Côte-Vertu, Ste 310 Ville St-Laurent, Québec, CANADA H4R 2B7, www.cobra.ca. We reserve the right to repair or replace the radio with an equivalent product. Please include the following information: Date of Purchase, Model Number, Dealer Purchased From, Dealer Address, Dealer Phone Number.

For Products Purchased in the U.S.A.

If your product should require factory service, please call Cobra first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra factory. It will be necessary to furnish the following to have the product serviced and returned.

1)For warranty repair include some form or proof-of purchase, such as a mechanical reproduction or carbon of a sales receipt.

If you send the original receipt, it cannot be returned.

2)Send the entire product.

3)Enclose a description of what is happening with the radio. Include a typed or clearly printed name and address of where the radio is to be returned.

4)Pack radio securely to prevent damage in transit. If possible, use the original packing material.

5)Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority Mail to avoid loss in transit to Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.

6)If the radio is in warranty, upon receipt of your radio, it will either be repaired or exchanged depending on the model.

Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.

For Products Purchased Outside Canada or the U.S.A.

Please contact your local dealer for product service information.