Cobra Electronics PR560WX owner manual Licensing And Service, Product Service Questions

Licensing And Service

Customer Assistance

IMPORTANT NOTICE: FCC LICENSE REQUIRED

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This 2-way radio operates on GMRS (General Mobile Radio Service) frequencies which require an FCC (Federal Communications Commission) license. A user must be licensed prior to operating on Channels 1 through 7 or 15 through 22, which comprise the GMRS channels of this radio. Serious penalties could result for unlicensed use of GMRS channels, in violation of FCC rules, as stipulated in the Communications Act’s Sections 501 and 502 (amended).

Licensed users will be issued a call sign by the FCC, which should be used for station identification when operating this radio. GMRS users should also cooperate by engaging in permissible transmissions only, avoiding channel interference with other GMRS users, and being prudent with the length of their transmission time.

For licensing information and application forms, please call the FCC Hotline at 800-418-FORM. Request form #159 and form #605. Questions regarding the license application should be directed to the FCC at 888-CALL-FCC.

Additional information is available on the FCC’s website at www.fcc.gov.

Safety Information For microTALK® Radios

Your wireless handheld portable transceiver contains a low power transmitter. When the Talk button is pushed, it sends out radio frequency (RF) signals. The device is authorized to operate at a duty factor not to exceed 50%.

In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices.

Important:

FCC RF Exposure Requirements: For body-worn operation, this radio has

been tested and meets the FCC RF exposure guidelines when used with Cobra® accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Use only the supplied antenna. Unauthorized antennas, modifications, or attachments could damage the transmitter and may violate FCC regulations.

Normal Position:

Hold the transmitter approximately two (2) inches from your face and speak in a normal voice, with the antenna pointed up and away.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two (2) conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Warnings: Replacement or substitution of transistors, regular diodes or other parts of a unique nature, with parts other than those recommended by Cobra® may cause a violation of the technical regulations of part 95 of the FCC rules, or violation of type acceptance requirements of part 2 of the rules.

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Introduction Operation Customer Assistance Warranty

Product Service Questions

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If you have any questions about operation or installing your new Cobra® product, or if you are missing parts…

Please call Cobra® first! DO NOT RETURN THIS PRODUCT TO THE STORE! See customer assistance on page A1.

For Products Purchased In The U.S.A.

If your product should require factory service, please call Cobra® first before sending your radio. This will ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra® factory. It will be necessary to furnish the following to have the product serviced and returned.

1)For warranty repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. If you send the original receipt, it cannot be returned.

2)Send the entire product.

3)Enclose a description of what is happening with the radio. Include a typed or clearly printed name and address of where the radio is to be returned.

4)Pack radio securely to prevent damage in transit. If possible, use the original packing material.

5)Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First Class Mail to avoid loss in transit to Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.

6)If the radio is in warranty, upon receipt of your radio it will either be repaired or exchanged depending on the model.

Please allow approximately three (3) to four (4) weeks before contacting Cobra® for status. If the radio is out of warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773-889-3087 for assistance.

For Products Purchased Outside The U.S.A.

Please contact your local dealer for product service information.

Nothing comes close to a Cobra® 15