Chapter 10
Troubleshooting
Before contacting an authorized service center at
No display
Is the power supply connected?
Are the batteries installed properly?
Do the batteries need replacing?
Difficult or no response from the mouse
Is the ball of the mouse and mouse pad clean and free from dust?
Is the mouse connected correctly?
Black-out screen or abnormal display
Disconnect the power supply by removing batteries or disconnecting the adaptor for at least 10 seconds before connecting the power supply again.
In an environment prone to static discharge, the unit may malfunction and require the user to reset the unit by press- ing the reset button on the bottom of the unit.
Developing learning products is a responsibility that we take very seriously.
We make every effort to ensure the accuracy and appropriateness of the information that forms the value of our products. However, errors can sometimes occur. It is important for you to know that we stand behind our products and we encourage you to call our Consumer Services Department at
Conforms to safety requirements of ASTM F963, EN71 Parts 1,2 and 3 and EN50088.
In an effort to continually improve our products, the actual screen display on product may differ slightly from the diagrams shown.
25