Uniden DECT1560 Series manual Troubleshooting, Common Issues, When you have this Try Problem

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Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see the back cover for contact information).

 

 

When you have this

Try...

 

 

problem...

 

 

 

 

 

The charge LED won’t

• Checking the AC adapter connection (see page 8).

 

 

illuminate when the handset

 

 

Re-seating the handset in the cradle.

 

 

is placed in the cradle.

 

 

 

Troubleshooting

 

A single handset can’t make

• Checking the telephone cord connection. If Check TEL Line appears on the

 

handset display, the telephone cord may not be connected correctly (see page

 

 

No handsets can make or

10).

 

 

receive calls.

• Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see

 

 

 

page 8).

 

 

 

• Changing the dial mode (see page 12).

 

 

or receive calls (but other

• Moving the handset closer to the base.

 

 

• Resetting the handset (see page 51).

 

 

handsets can).

 

 

 

 

 

A handset can make calls,

 

 

 

but it doesn’t ring or receive

• Making sure the ringer isn’t turned off (see page 36).

 

 

a page.

 

 

 

 

• Checking the battery pack connection (see page 7).

 

 

A handset is not working.

• Charging the battery for 15-20 hours.

 

 

 

• Resetting the handset (see page 51).

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Contents DECT1560 Series Table of Contents Using Your Phone Using Caller ID, Call Waiting, and Redial ListsAdjusting the Ringer, Earpiece Speaker Volume Finding a Lost Handset Using Hold, Conference and TransferTroubleshooting PrecautionsOne Year Limited Warranty Index Accessibility WelcomeInstalling the Phone Choosing the Best LocationInstalling the Battery RED BlackConnecting the AC adapter To the baseTo the DCX150 charging cradle for multi-handset packs only Charging the Handset Connecting to the Phone Line Testing the Connection Changing the dial mode Press MENU/SELECTAdding accessory handsets Registering accessory handsetsExpanding Your Phone Using Multiple Bases Registering the handset to another baseSelecting the base Features Getting to Know Your New PhoneTerminology Used in this Manual Manual ConventionsParts of the Handset New message LEDParts of the Base Charge LEDUsing the Interface Reading the DisplayStandby During a callUsing the Four-way Function Key Using the Handset MenuEntering Text from Your Handset Basic Setup Setting the TimeSelecting a Language Activating Personal Ring Activating the Key Touch ToneSetting Up the Phonebook Creating Phonebook EntriesEnter the name for this entry Edit Name Enter the number for this entry Edit NumberFinding a Phonebook Entry Editing an Existing Phonebook EntryAssign a personal ring tone for this entry Personal Ring Storing Caller ID or Redial Numbers in the Phonebook Deleting a Single Phonebook EntryDeleting all Phonebook Entries Copying Phonebook Entries to Another HandsetCustomizing Your Handsets Changing the Handset BannerSelecting a Ring Tone Activating AutoTalk Activating Any Key AnswerUsing Your Phone From a cordless handset From a handset speakerphoneMaking CallSwitching to the Handset Speakerphone During a Call Making a Call from the PhonebookChain dialing from the phonebook Using Caller ID, Call Waiting, and Redial Lists Using the Caller ID ListMaking a Call from a Caller ID Record Deleting Caller ID Numbers Seven-digit dialingUsing Call Waiting Redialing a NumberDeleting a Redial Record Adjusting the Ringer, Earpiece and Speaker Volume Adjusting the Ringer VolumeAdjusting the Earpiece Volume Adjusting the Speaker VolumeAdjusting the Audio Tone Activating T-Coil ModeUsing Hold, Conference and Transfer Finding a Lost HandsetPlacing a Call on Hold ConferencingTransferring a Call Answering a transferred callUsing Special Features Privacy ModeUsing the Intercom Making an intercomTone Dialing Switch Over Muting the MicrophoneAnswering an intercom Using a Voice Mail Service Setting the voice mail signaling toneProgramming one-touch voice mail access Resetting the voice message waiting indicatorWall Mounting the Base Wall plateRemoving the wall-mount bracket Maintenance SpecificationsBattery Information Battery lifePower Failures Low battery alertCleaning the charging contacts Battery replacement and handlingTroubleshooting Common IssuesWhen you have this Try Problem Troubleshooting Weak or Hard to Hear Audio Noise or Static on the LineResetting the Handset Installing a telephone line filter or DSL filterResetting the Handset Without the Base Changing the Line Mode for Multiple Extensions Traveling Out of RangeLiquid Damage Handset BasePrecautions Rechargeable Nickel-Cadmium Battery WarningImportant Safety Instructions FCC Wants You To KnowPrecautions Radio interference Cordless telephone privacyTerminal equipment Radio equipmentOne Year Limited Warranty Important Evidence of original purchase is required forIndex Deleting entries Memo Memo Visit OUR Website AT