Panasonic SL-CT490, SL-CT495J Product Service, Product information, User memo, Tel 750-4300 Fax

	ONLY FOR U.S.A.
Panasonic Consumer Electronics Company,	Panasonic Sales Company, Division of Matsushita
Division of Matsushita Electric Corporation of America	Electric of Puerto Rico, Inc.
One Panasonic Way Secaucus, New Jersey 07094	Ave. 65 de Infantería, Km. 9.5
	San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Portable Audio Limited Warranty

Panasonic Consumer Electronics Company or Panasonic Sales Company (col- lectively referred to as “the Warrantor”) will repair or replace this product with new or re- furbished parts or equivalent product, free of charge in the U.S.A. or Puerto Rico, in the event of a defect in materials or workmanship as follows ( all time periods commence from the date of original purchase ) :

PARTS & LABOR - ONE (1) YEAR

Non-rechargeable batteries are not warranted

Rechargeable batteries - (when applicable) exchange defective item for new one for ten (10) days.

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company - Customer Servicenter

Suite B 4900 George McVay Drive

McAllen, TX 78503

In Puerto Rico contact the Panasonic Sales Company.

Tel. (787) 750-4300 Fax. (787) 768-2910

When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICAT- ING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUS- TOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Also, the purchaser will be responsible for shipping the unit to the above address.

This warranty is extended only to the original purchaser.

This warranty only covers failures due to defects in materials and workmanship which occur during normal use. The warranty does not cover damage which occurs in ship- ment, or failures which are caused by products not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, mis- application, improper insertion of consumables, set-up adjustments, maladjustment of consumer controls, improper operation or maintenance, improper antenna, inadequate signal reception or pickup, alteration, modification, power line surge, improper voltage supply, lightning damage, commercial use or service by anyone other than a PANA- SONIC SERVICES COMPANY authorized repair facility, or damage that is attributable to acts of God.

LIMITS AND EXCLUSIONS

There are no express warranties except as listed above.

THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUEN- TIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGE TO TAPES OR DISCS) RESULTING FROM THE USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PAR- TICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion or limitation of incidental or consequential dam- ages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

If you have a problem with this product that is not handled to your satisfaction, then write to the Consumer Affairs Department at the Company address indicated above.

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact: 1-800-211-PANA(7262), Monday - Friday 9 am - 9 pm, Saturday - Sunday 9 am - 7 pm, EST.

Web Site: http://www.panasonic.com

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Accessory Purchases:

1-800-332-5368 (Customer Orders Only)

Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday, PST)

(Visa, MasterCard, Discover Card, American Express, Check)

Product Service

1.Damage requiring service—The unit should be serviced by qualified service per-

sonnel if:

1.(a) The AC power supply cord or AC adaptor has been damaged; or

1.(b) Objects or liquids have gotten into the unit; or

1.(c) The unit has been exposed to rain; or

1.(d) The unit does not operate normally or exhibits a marked change in perfor- mance; or

1.(e) The unit has been dropped or the cabinet damaged.

2.Servicing—Do not attempt to service the unit beyond that described in these op- erating instructions. Refer all other servicing to authorized servicing personnel.

3.Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.

4.Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.

User memo:

DATE OF PURCHASE

DEALER NAME

DEALER ADDRESS

TELEPHONE NUMBER

Product information

For product information or assistance with product operation:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e- mail consumerproducts @panasonic.com, or web site (http://www.panasonic.com). For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Services Company - Customer Servicenter

Suite B 4900 George McVay Drive

McAllen, TX 78503

In Puerto Rico contact the Panasonic Sales Company.

Tel. (787) 750-4300 Fax. (787) 768-2910

When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PUR- CHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RE- CEIVED WITHOUT SUCH PROOF OF PURCHASE.

Also, the purchaser will be responsible for shipping the unit to the above address.

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you.

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