iHome ZN10, ZN14 manual Troubleshooting, Symptom Possible Problem Solution

Page 7

Troubleshooting

Symptom

Possible Problem

Solution

 

 

 

Unit does not respond

AC adaptor isn’t plugged into a wall outlet or

Plug the AC adaptor into a wall outlet and plug the connector into

 

the connector is not plugged into the power

the supply jack on the unit. Turn Volume knob to turn unit on.

 

supply jack on the back of the unit

 

 

Wall outlet is not functioning

Plug another device into the same wall outlet to confirm the outlet

 

 

is working. If the outlet is controlled by a switch, turn switch on.

 

 

 

Zune cannot dock

Using no or wrong Zune insert

Make sure the dock insert is the proper fit to your Zune

properly

 

 

Zune isn’t installed properly

Remove your Zune from the dock and check for obstruction on the

 

 

 

connectors in the dock and on your Zune. Then reseat it in the dock.

 

 

 

Zune is playing but

Zune is not installed properly

Remove your Zune from the dock and check for obstruction on

there’s no sound

 

the connectors in the dock and on your Zune. Then reseat it in

 

 

the dock.

 

 

 

 

Function knob is not set to Zune

Make sure Function knob is set to Zune

 

 

 

 

Zune is locked up

Please make sure your Zune is working properly before docking

 

 

into the unit. Please refer to your Zune manual for details.

 

 

 

Zune didn’t charge

Zune is not installed properly

Remove your Zune from the dock and check for obstruction on

the connectors in the dock and on your Zune. Then reseat it in

 

 

 

 

the dock.

 

 

 

 

Zune is locked up/frozen

Please make sure your Zune is working properly before docking

 

 

 

Zune battery has problem

into the unit. Please refer to your Zune manual for details.

 

 

 

 

 

Sound is distorted

Volume level is set too high

Decrease the unit volume and set EXB switch to off

 

 

 

 

Sound source is distorted

If Zune original sound source is poor quality, distortion and noise

 

are easily noticed with high-power speakers.

 

 

 

 

Try a different audio source such as a music CD.

 

 

 

No AM radio sound

AM loop antenna is not connected to the

Plug the AM loop antenna connector to the jack on the back of

the unit. Move the loop antenna away from the unit. Rotate

OR very noisy

unit OR is not properly located

antenna for best reception.

AM radio sound

 

 

 

 

 

 

5

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Contents AM/FM for your Zune Consumer Guide to Product Safety Table of ContentsQuick start Controls and Indicators Connect Unit to Power Source Using Your iHomeConsumer Guide to Product Safety Symptom Possible Problem Solution TroubleshootingSíntoma Causa posible Solución Solucionando problemasLimited 90-Day Warranty Information
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ZN10, ZN14 specifications

The iHome ZN14 is a versatile and innovative smart speaker that seamlessly integrates advanced technology with user-friendly features to enhance your audio experience. Designed to fill any space with high-quality sound, the ZN14 stands out for its impressive acoustic performance and sleek, modern aesthetic.

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In summary, the iHome ZN14 smart speaker combines advanced technology with exceptional sound quality and versatile connectivity options, making it a perfect choice for music enthusiasts and smart home users alike. With its durability, longer battery life, and modern aesthetics, it stands out as a valuable addition to any digital audio setup.