Troubleshooting
Symptom | Possible Problem | Solution | |
Unit doesn’t respond | Subwoofer power cord isn’t plugged into a | Plug the AC cord into a wall outlet | |
(no power) | wall outlet |
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| Wall outlet is not functioning | Plug another device into the same outlet to confirm the | |
| outlet is working. Test any switches that may control the outlet | ||
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| Subwoofer is not connected to receiver | Make sure connector cable from subwoofer to receiver | |
| is connected properly | ||
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iPhone/iPod does | Using no or wrong iPhone/iPod insert | Make sure the dock insert is the proper fit for your iPhone/iPod | |
not dock |
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| Remove your iPhone/iPod from the dock and check for | ||
properly | iPhone/iPod not installed properly | ||
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| obstruction on the connectors in the dock and on your | |
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| iPhone/iPod. Then reseat it in the dock. | |
Battery Low icon | Batteries are weak | Replace with new batteries | |
always flashing |
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Batteries were not installed properly | Check to make sure the polarity ( + and – ends) matches | ||
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| the diagram in the battery compartment | |
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iPhone/iPod does not | iPhone/iPod is not docked properly | Remove your iPhone/iPod from the dock and check for | |
respond to the unit |
| obstruction on the connectors in the dock and on your | |
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| iPhone/iPod. Then reseat it in the dock. | |
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| Your iPhone/iPod software is outdated | Upgrade software on your iPhone/iPod via iTunes. Visit | |
| Apple.com for details. | ||
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| iPhone/iPod is locked up | Please make sure your iPhone/iPod is working properly | |
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| before docking into the unit. Please refer to your | |
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| iPhone/iPod manual for details. |
Using 1st or 2nd generation iPhone/iPod or other devices.
iP51 cannot control those iPhone/iPod or other devices.
iPhone/iPod does | If your iPhone/iPod is not used for some |
not come | time, it may enter deep sleep mode |
on immediately |
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Wake up iPhone/iPod (see your iPhone/iPod manual for details)
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