Troubleshooting
Symptom | Possible Problem | Solution |
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Sound is distorted | Volume level is set too high | Decrease the volume |
| Sound source is distorted | If the iPhone/iPod original sound source (MP3) is old or of poor quality, |
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| distortion and noise are easily noticed with |
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| different audio source such as a music CD. |
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| If you are using an external sound source like older generation of iPod |
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| or iPod Shuffle, try reducing the output volume on the device itself. Also |
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| try turning bass boost OFF. |
| EQ settings are too high. For example, if the | Lower EQ settings. |
| treble is too high, the 3D effect may not sound |
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| as good |
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Unit/adaptor gets warm | This is normal | Turn unit off for awhile or lower volume |
after extended play at |
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high volume |
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Snooze time | Custom snooze time not set | Press and hold Snooze button then turn set wheel to adjust |
is too long/short |
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Can’t wake to playlist | Playlist is misnamed or empty | Sync iPhone/iPod to iTunes and manually label playlist iHome. Make |
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| sure to add songs to your playlist. For help in creating a playlist, please |
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| see the Help tab in iTunes or visit www.apple.com |
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Alarm not working | AM/PM time/alarm time not set correctly | When setting clock or alarm time, take note of the PM indicator; there |
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| is NO AM indicator |
| Alarm time or source selected for alarm 2 , not | Make sure to set the alarm time and source for the alarm icon 1 or 2 |
| alarm 1 or vice versa | that is shown on the clock display |
| 7 days is every day alarm, 5 days is | |
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| See page 3 for setting alarms. |
| Calendar is not set correctly, which can affect | See page 3 for setting Clock/Calendar Section. |
| 7/5/2 day alarm operation |
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Brief occasional radio | This is normal when the iPhone periodically | AM/FM radio is subject to interference from the iPhone antenna. If you |
noise | communicates with cell towers | find the noise disturbing, you may wish to move the iPhone away from |
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| the iP9. |
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