Troubleshooting
Symptom | Possible Problem | Solution |
Sound is distorted | Volume level is set too high | Decrease the volume |
| Sound source is distorted | If the iPad/iPhone/iPod original sound source (MP3) is old or of poor |
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| quality, distortion and noise are easily noticed with |
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| Try a different file from a trusted source such as iTunes. |
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| If you are using an external sound source like older generation of iPod |
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| or iPod Shuffle, try reducing the output volume on the device itself. Also |
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| try turning bass boost OFF. |
| EQ settings are too high. | Lower EQ settings. |
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Unit/adaptor gets | This is normal | Turn unit off for awhile or lower volume |
warm after extended |
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play at high volume |
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Snooze time | Custom snooze time not set | Press and hold Snooze button then press + or - Button to adjust |
is too long/short |
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Alarm not working | AM/PM time/alarm time not set correctly | When setting clock or alarm time, take note of the AM/PM indicators |
| Alarm time or source selected for alarm 2 , not | Make sure to set the alarm time and source for the alarm icon 1 or 2 |
| alarm 1 or vice versa | that is shown on the clock display |
| Wake schedule setting is not correct | 7 days is every day alarm, weekday is |
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| See page 4 for setting alarms. |
| Calendar is not set correctly, which can affect | See page 3 for setting Clock/Calendar Section. |
| wake schedule alarm operation |
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