Logitech Squeezebox Boom manual Appendix E Troubleshooting

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Logitech®

Appendix E: Troubleshooting

When setting up networking, my network does not appear

Squeezebox Boom finds all wireless networks in range and displays them by their network name (also known as their SSID).

The first step is to make sure that your network is operating correctly and that you’re within range and free from potential sources of interference. If you suspect that other networks are preventing devices from reliably connecting to your network, you can try changing the channel upon which your wireless router operates. For assistance with this and other router configuration options, see your router’s documentation or contact your router’s vendor for support.

If your network’s name still does not appear, your wireless router might be configured to not broadcast its SSID. If this is intentional (e.g., for security purposes), you can enter your network’s SSID manually. Scroll to the bottom of the list of available networks and select Enter another network… .

NOTE: SSIDs are case-sensitive. If you’ve named your network MyNetwork, entering “mynetwork” or another variantion into your Squeezebox Boom will not work.

If your network name appears,

but the Squeezebox Boom cannot connect

This can have a number of causes. Here are some things to try:

Confirm that your wireless network is operating properly by trying to connect with your network using another device, like a computer. If no devices can connect, check your cable connections and verify that your wireless router (and modem, if applicable) are responsive. Cycling the power for the router and modem is often helpful. For detailed troubleshooting, see your wireless router’s documentation, or contact your router’s vendor for assistance.

Confirm that you’ve entered your network’s security key correctly and that you’ve selected the correct network security type.

NOTE: Squeezebox Boom follows the 802.11 standard and uses hexadecimal keys for WEP encryption. 64-bit and 128-bit WEP keys are 10 characters and

26 characters, respectively. If the key you’ve entered into Squeezebox Boom is only five or 13 characters long, then you have an ASCII encryption key, which must be converted to hexadecimal. There are several web sites that offer free tools for converting ASCII WEP keys to hexadecimal.

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If your wireless router uses a common network name (SSID) like NETGEAR or LINKSYS, there may be more than one wireless network in range that has the same name as yours. Your Squeezebox Boom might be attempting to connect to the wrong network. Consider changing your network’s SSID to something that’s uniquely identifiable.

Check whether your wireless router is using MAC filtering. MAC filtering provides an extra level of security by ensuring that no unknown computers or other devices can connect to your wireless network without prior authorization. If you cannot turn off MAC filtering, you (or your local network expert) can add Squeezebox Boom’s MAC address to the router’s table of allowed devices. You can find your Squeezebox Boom’s MAC address printed on a label on the bottom of the unit.

If Squeezebox Boom cannot locate your computer or connect to SqueezeCenter

During normal operation if SqueezeCenter is running on a computer that’s connected to your wireless network, your computer’s name will be displayed when you select Settings > Information > SqueezeCenter information from Squeezebox Boom’s Home Screen. If this does not happen, it might be because of the following:

1.SqueezeCenter isn’t running.

If you have not yet downloaded and installed SqueezeCenter, visit www.slimdevices.com to begin.

To check SqueezeCenter’s status on Windows, hover your mouse pointer over the SqueezeCenter icon at the bottom right of the display, near the clock. If SqueezeCenter Running doesn’t float, right-click

the icon and select Start SqueezeCenter.

To check SqueezeCenter’s status on MAC OS X, launch System Preferences, and then click on SqueezeCenter. If SqueezeCenter is running, you’ll see a button labeled Stop Server. If the button displays Start Server, click it to launch.

2.A firewall may be preventing Squeezebox Boom from communicating with your computer. See Appendix B, Configuring Your Firewall.

3.Your computer and Squeezebox Boom may not be on the same network segment.

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Contents User Guide Contents Getting Help Package ContentsThank You System Requirements Remote ControlBoom Hardware At a Glance Front Panel Controls Tips And Tricks For Using The ControlsBack Panel Connectors Installing Squeezebox BoomInstallation Steps At a Glance Make a Note Of Your Network SettingsCreate An Online Account And Download Software Optional Download And Install SqueezeCenter Set Up Squeezebox Boom And Connect It To Your NetworkOptional Connect To SqueezeCenter Select a Music SourcePlay Some Music How to mute your music Using Your Squeezebox BoomPreset buttons and favorites Now PlayingSetting and Using the Preset buttons Squeezebox Boom’s AlarmHow To Set The Alarm With SqueezeNetworkDisplay Brightness Sleep modeSelecting and Changing Music Sources Which Music Source To Choose?Repeat And Shuffle Connecting MP3 Players And Other Line-Level DevicesPodcasts And RSS News Feeds Last.fm AudioscrobblerStereoXL Tips, Tricks And Advanced TechniquesControlling Pandora Mounting your BoomPlaylist Formats Appendix a Configuring Your FirewallAppendix B Supported File Formats Appendix D Getting Help Appendix C Using Apple iTunesOnline Help Contact UsWhen setting up networking, my network does not appear Appendix E TroubleshootingMy music sound choppy, distorted, or skips How do I use a static IP with Squeezebox Boom?If Squeezebox Boom fails to get an IP address No music will playSome of my track names are missing or incorrect SqueezeCenter can’t find all of my musicCannot sign in to my new SqueezeNetwork account Appendix F Using Boom As Part Of a Whole- Home SystemLogitech Hardware Product Limited Warranty Safety InformationFCC

Squeezebox Boom specifications

The Logitech Squeezebox Boom is a versatile and robust internet radio and music streaming device, designed to enhance audio experiences in any room of the home. Introduced as part of Logitech's Squeezebox line, the Boom combines the functionality of a high-quality speaker system with the convenience of streaming capabilities.

One of the standout features of the Squeezebox Boom is its superb audio performance. It comes equipped with powerful built-in speakers that provide clear, rich sound across various musical genres. The device includes a bass reflex speaker design, which enhances low-frequency response, ensuring that listeners can appreciate the fullness of their favorite tracks. With its adjustable equalizer settings, users can customize their sound to match their personal preferences or the acoustics of their environment.

Connectivity is another key highlight of the Squeezebox Boom. This device is designed for seamless integration with home Wi-Fi networks, allowing users to access a vast array of internet radio stations, streaming services, and their own music libraries. The Squeezebox Boom supports popular streaming services, such as Pandora, Spotify, and Rhapsody, making it easy to explore a world of music without needing to rely on physical media.

The user-friendly interface is characterized by a bright, easy-to-read display that shows track information, album art, and station details, ensuring that navigating through media options is straightforward. The included remote control further enhances convenience, allowing users to operate the device from across the room.

The Boom’s compact and appealing design makes it suitable for various settings, whether in a living room, kitchen, or office space. It features an intuitive setup process, enabling users to get started quickly without the need for complex installations. Additionally, the device has a built-in alarm clock, making it a multifunctional addition to bedside tables.

Finally, with its energy-efficient operation and the ability to stream high-quality audio, the Logitech Squeezebox Boom stands as a testament to the blending of technology and user-centric design. Whether one seeks to indulge in music, stay updated with news, or find relaxation through radio, the Squeezebox Boom delivers an exceptional audio experience tailored for modern lifestyles.