Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair. If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Do not open the set as there is a risk of electric shock! Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.

No sound /power

–Volume not adjusted

• Adjust the VOLUME

–Power Cord not securely connected

• Connect the AC power cord properly

–Batteries flat / incorrectly inserted

• Insert (fresh) batteries correctly

–Headphones connected to the set

• Disconnect headphones

–Electrostatic discharge/interference

•Unplug the set. If batteries inserted, remove batteries from the battery compartment. Press and hold

STANDBY ON y for 10 seconds, then re-plug / replace battery supply, and try activating the set again.

– CD contains non-audio files

•Press SEARCH ∞ or §. once or more to skip to a CD audio track, instead of the data file

Poor sound quality in GAME AUX mode

•Adjust the volume on the set or on your game console

Severe radio hum or noise

–Electrical interference: set too close to TV, VCR or computer

• Move the set to increase the distance

Remote control does not function properly

–Batteries flat/ incorrectly inserted

• Insert (fresh) batteries correctly

–Distance/ angle between the set too large

• Reduce the distance/ angle

Poor radio reception

–Weak radio signal

• FM/MW: Adjust the FM/MW telescopic aerial

indication

–CD-R(W) is blank/ not finalized

• Use a finalized CD-R(W)

indication

–No CD inserted

• Inserted a suitable disc

–CD badly scratched or dirty

• Replace/ clean CD, see Maintenance

–Laser lens steamed up

• Wait until lens has cleared

The CD skips tracks

–CD damaged or dirty

• Replace or clean CD

–shuffle or program is active

• Switch off shuffle / program

Sound skips during MP3 playback

–MP3 file made at compression level exceeding 320kbps

•Use a lower compression level to record CD tracks into MP3 format

–Disc damaged or dirty

• Replace or clean disc

Cannot find desired MP3 title

–Wrong file extension used and/ or file name with unsuitable text characters used

•Make sure the file names are typed in English text characters an that the MP3 files end with .mp3