Ativa KS02 Troubleshooting, Cannot power on, Files cannot be downloaded, Buttons do not work

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Troubleshooting

If you have problems in operating your player, please check the points below before sending it to service center.

Cannot power on

yThe battery may be exhausted. Please recharge the battery.

Files cannot be downloaded

yCheck if the driver is installed correctly in the computer.

yCheck the connection between the player and PC.

No sound from the earphone

yPlease ensure the volume is not 0, and the connection of earphone is no problem.

yCheck if the format of music file is supported by the player.

The buttons do not work

yThe key may be locked. Press and hold the [-] button to disable the lock function.

yPress the reset hole with metal pin to re-initialize the player.

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Contents Page KS02 MP3 PlayerTable of Contents Troubleshooting Specification Product Warranty Introduction Regulatory Information FCC Part Page Important Safety Precautions Precautions in using the earphone Main Features Overview Copy Files from computer Connecting with the ComputerSystem requirements Charging the battery Adjusting the volume Using the MP3 PlayerPausing and playing music tracks Turning onSkipping to the next/previous music track Setting equalizerFast rewind/forward within a track Shuffle or Repeat all songsTurning off Resetting the playerLocking all buttons Cannot power on TroubleshootingFiles cannot be downloaded No sound from the earphoneMP3/WMA SpecificationProduct Warranty Return Instructions Reproductor MP3 Indice DE Contenidos Page Introducción Nota Información reguladora Apartado 15 de las reglas FCCPage Precauciones de seguridad importantes Precauciones al usar auriculares Funciones principales Vista general Copiar archivos desde el PC Conexión al ordenadorNecesidades del Sistema Nota Cargar la bateríaEncender Ajustar el volumenUsar el reproductor MP3 Saltar a la pista de música siguiente/anterior Configurar el ecualizadorRebobinado/Avance rápido dentro de una pista Desordenar o Repetir todas las cancionesRecuperar los parámetros del reproductor Bloquear los botonesApagar el reproductor No se puede encender Resolución de problemasNo puede descargar archivos No hay sonido en los auricularesMP3, WMA Especificaciones técnicasGarantía del Producto Instrucción de devolución