Athlon 300 MHz, or a Celeron 400 MHz or higher as well as at least 128MB of RAM. Please note that the older AMD K6 processors will not work. More information about determining your computer's specifications can be found in the General Computer Information section. If you have determined that you have pictures in your camera and you meet the system requirements, follow the steps below to reinstall the software.
Software
First install the software. Click on Start, Settings, Control Panel and Add/Remove programs.
You will need to remove PhoTags Express. After removing it, restart your computer. If your camera is connected, disconnect it.
Now reinstall the software. Insert the CD that came with your camera. It should automatically run the installation.
Restart the computer.
Once your computer is back up, plug the camera into your computer's USB port.
If the camera is installed correctly, there will be a category listed for "Imaging Devices" and clicking on the "+" next to it should reveal your camera. If not, you will likely see "Digital Still Camera" under "Other Devices" with a brightly colored marking next to it indicating it is not functioning correctly.
If you are running Windows 2000 or XP: Right click on the non- functioning device and select uninstall. If a warning pops up, press OK.
Restart your computer again. Your camera is now successfully installed.
Q:How do I make sure I don't lose important pictures? Your camera uses SDRAM memory, which requires a constant electric current to store your photos.
Should your camera lose power (for instance if the battery dies or run out of power) all stored pictures will be lost. We recommend always downloading your photos to your computer as soon as possible to prevent unintentional data loss. Photos and videos stored on an SD memory card will not be lost regardless of any change in battery power.