Worldwide: see http://www.sandisk.com/techsupport for local country phone numbers or fill out an
If you have questions about our partner services, please call their Technical Support Center.
When you call or contact us for support, please include as much information as you can from your packaging material. This will allow us to help you more quickly.
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You also can visit us on the web at http://www.sandisk.com to learn more about your player as well as other SanDisk products.
SanDisk Limited Warranty
SanDisk warrants that this product will be free from material defects in design and manufacture and will substantially conform to the published specifications under normal use for one year from your date of purchase, subject to the conditions below. This warranty is provided to the original end user purchasing from SanDisk or an authorized reseller, and is not transferable. Proof of purchase may be required. SanDisk is not responsible for any failure or defect caused by any third party product or component, whether authorized or not. This warranty does not apply to any third party software provided with the product and you are responsible for all service and repair needed for such software. This warranty is void if the product is not used in accordance with the product instructions, or if it is damaged as a result of improper installation, misuse, unauthorized repair, modification or accident.
To obtain warranty service contact SanDisk at
SanDisk does not warrant, and shall not be responsible for, any lost data or information contained in any product (including in any returned product), regardless of the cause of the loss. SanDisk’s products are not warranted to operate without failure. SanDisk products should not be used in life support systems or other applications where failure could threaten injury or life. This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.