Southern Telecom SMP558-4, SMP558-8 manual Troubleshooting

Page 29

TROUBLESHOOTING

If you have problems while operating your player, please check the points below before sending it to the service center.

Can not power on

The battery may be exhausted, please recharge the battery.

Check if the “Power Switch” is on the position “ON”.

Files can not be downloaded

Check the connection between the player and PC.

No sound from the headphones

Please ensure the volume is turned up, and the headphones are properly connected.

Check if the format of music file is supported by the player.

Can not record

Check if there is enough memory and battery capacity.

Display is in the wrong language

Please ensure you selected the correct language from the “settings” menu.

My computer is not detecting the MP3 Video Player with Windows Vista

There is a USB mass storage devices recognition issue with Windows Vista acknowledged by Microsoft. A solution is available in the Service Pack 1 which may be downloaded from Microsoft’s website.

I cannot display my .jpg files

Many digital cameras and image editing software add hidden data to the .jpg files. This data can prevent your MP3 from loading the images. Try to eliminate them by saving the file with another name.

26

Image 29
Contents MP3 Music & Video Player Table of Contents Video BOX FCC Part FCC InformationCopyright Information IntroductionPrecautions in using the earphones Important Safety PrecautionsFeatures Location of Controls Power button Power ON/OFF Power switch ON/OFF switchPC connection Connecting to a ComputerSystem requirements Downloading files to the player Connecting the player to a computerMicro SD Disconnecting the USB cableCharging the Battery Basic Operation Adjusting the volumeTurning on/off Main menuMusic Using the music playerSkipping tracks Listening to musicSearching backward or forward within a track Music player interfaceMusic player settings Searching backward or forward VideoPlaying videos Creating AVI Videos Click on a video Click Open Then Viewing pictures PhotosDownloading pictures to the player Viewing TXT files BookPlaying back recorded files RecordRecording From your computer BrowserDeleting Files Navigating the settings menu SettingsFirmware RE-INSTALLATION Click Open Troubleshooting USB 2.0 High Speed SpecificationsTo Obtain Warranty Service Limited WarrantyShipping address of the authorized service center is Limitation of Warranty Warranty service not providedHow state law relates to this warranty