Rio Audio Forge manual Troubleshooting, Customer Service Information

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Rio Forge

Chapter 6	Help

:: Troubleshooting

Customer Service Information

The FAQs below will help you solve common issues with your player. If you do not find the answers you need here, you can contact our Customer Service Department via any of the following methods:

Web: www.rioaudio.com/support

Technical Support Telephone (United States): (254) 299-2759

Technical Support Telephone (United Kingdom): 0207-744-0802

Technical Support Telephone (Canada): (905) 305-6565

Customer Service (United States): (254) 299-2759

Customer Service (United Kingdom): 0207-744-0802

Customer Service (Canada): (905) 305-6565

Customer Sales/Presales (United States): (866) 286-3662

Customer Sales/Presales (United Kingdom): 0207-744-0802

Customer Sales/Presales (Canada): (905) 305-6565

With every Rio product you receive the following support services:

•Unlimited access to the Rio web-based technical information resources, available 24 hours a day every day at http://www.rioaudio.com/support. Here you will find FAQ files, product updates, and other useful information.

•Unlimited e-mail support for the duration of your Rio product hardware warranty period.

•Access to the latest software updates and enhancements for Rio products via our website.

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Contents Page Copyright/Trademarks Package ContentsTable of Contents Glossary of Digital Audio Terms HelpLearning More ChapterWelcome Center Tour of the Rio ForgeEarphones Optional Memory Card LCD Overview Player ModeMenu Mode Play Screens Time Code ViewDate View Track Format ViewFrequency Scale Current Frequency FM Radio Store Preset FM Radio PresetPreset Stations Preset Scroll Indicator Current Frequency FM Radio ManualEarphones BatteryBasic Connections Rio Approved External Memory Cards Additional AccessoriesSoftware Setup Software SetupWindows Rio Music Manager Click iTunes Plug-in MacITunes Basic Operations Basic OperationsSelect Edit, Invert Selection Copy TracksCopying Tracks with Rio Music Manager Track Type TechniqueFile type Technique Transfer TracksDouble-clickRio Forge X or Removable Disk Transferring Tracks using Windows ExplorerITunes Forward and Reverse Volume +Control the Player Play Music Play Music Select Play Music Play AllAlbum ArtistNew Music GenreTrack YearSelect Play Music Select Spoken Word PlaylistSpoken Word FM Recordings Rio Forge 256 and 512 OnlyFM Control FM TunerManual Store PresetPreset Advanced Features Advanced FeaturesSet BookmarksSelect Bookmarks SelectSettings Repeat PlaybackShuffle Select Equalizer EqualizerPwr Save PowerBattery Timecode ResumeContrast DisplayBacklight Set Time Select Set Time, Set Date, or Time Mode optionsTime Mode TimeEspañol LanguageDeutsch FrançaisRegion FM Stereo ModeFM Tuner Center Lock SetupSelect Lock Setup VolumeShift-JIS TagsUTF-8 Playback FM Record Rio Forge 256 and 512 OnlySelect FM Record Select Start or Stop, Playback, or Delete Average Lap Time Lap Difference StopwatchSelect Stopwatch Storage AboutSelect Player or Storage PlayerCustomer Service Information TroubleshootingQuestion Answer Frequently Asked QuestionsClick Change Drive Letter and Paths Locate Computer Management Local and click Disk ManagementRio Forge Click Format Right-click the Removable Disk X or Player X iconWindows Windows 98 SEWindows ME Select the Removable Disk X or Player X iconInstalling the update Mac Downloading the updateInstalling the update PC Codec Glossary of Digital Audio TermsBass BitrateMass Storage Class FirmwareGain ID3 TagsTreble Rip and EncodeSynchronize Industry Canada ECC, FCC, and Industry Canada ComplianceStatement of Compliance Federal Communications Commission FCCSafety Index WMA 44,52 USA Page Page Page Page Page Page Page Page Page Page Page Page Page Page