13. Troubleshooting
If the player couldn’t play normally, please use trouble shooting guide to help you.
Symptom |
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The player cannot be turned on | Please check the battery capacity. | |
Please check if the device’s procedure is damaged. | ||
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The player crashes | Press RESET button to start the player. | |
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| Please check the battery capacity. | |
| Please check if HOLD mode is set. | |
The player cannot work | Please check volume is set to “0” and make sure that earphones are | |
connected properly and clean. | ||
| Corrupted music data will make noise in some extent even be played | |
| abnormally; make sure the files are full. | |
| Please choose FAT file system in dialogue box when formatting disk. | |
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The player cannot upload /download | Please check USB cable is correctly connected. | |
files; no disk icon in computer | Please | |
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The player cannot record | Please check if memory is sufficient. | |
Please check the battery capacity. | ||
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Strange characters are displayed on | Please check if the correct language is selected. | |
screen | ||
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If you encounter other difficulties in warranty, please contact our company.
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