Memorex MMP3774 manual Troubleshooting Guide, Symptom Cause Solution

Page 34

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for service.

 

SYMPTOM

 

CAUSE

 

SOLUTION

 

 

 

 

 

 

Unit will not

 

Battery is low/empty.

 

Replace battery.

 

 

turn on.

 

Unit is not turned

 

Press Power On/Off/Stop

 

 

 

 

on.

 

button to turn the unit on.

 

 

No sound.

 

Headphones are not

 

Insert headphones.

 

 

 

 

inserted.

 

 

 

 

 

 

Volume is set too

 

Raise the volume using the

 

 

 

 

low.

 

Volume + button.

 

 

 

 

The MP3 or WMA files

 

Download uncorrupted

 

 

 

 

are corrupted.

 

files.

 

 

 

 

No files are in the

 

Upload files to the unit as

 

 

 

 

player.

 

described on pages 13-16.

 

 

The computer is not

 

The player is

 

Make sure player is

 

 

recognizing the

 

not securely connected.

 

securely connected.

 

 

player.

 

Win98 Driver isn’t installed

 

Install Win98 driver and/or see

 

 

 

 

or computer is not

 

pages 7-12 for

 

 

 

 

compatible.

 

compatibility.

 

 

WMA files with DRM

 

Incorrect downloading

 

See page 16 to download

 

 

can’t playback.

 

methods.

 

WMA files with DRM.

 

 

 

 

 

 

 

 

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Contents MMP3774 Precautions CopyrightFCC Declaration Dear Customer EIA S Location of Controls Battery Installation Battery PrecautionsInstall Digital Audio Player Software To Install the Digital Audio Player CD SoftwareWindows 98 Driver Installation Windows 98 Driver Installation Windows Media Player 10 Installation Windows Media Player 10 Installation Windows Media Player 10 Installation Downloading and Transferring Files Transferring FilesDownloading and Transferring Files Or MMP3774 window and open the ripped music location window Will not be able to be played Safely Remove Hardware Safely Removing Your Player from the ComputerDownloading and Transferring Files Turning the Power ON/OFF Lock Switch OperationTo Listen to the FM Radio On/Off/Stop button Memorex startTo ADD Presets To Load PresetsTo Delete ONE Preset To Delete ALL PresetsTo Listen to MP3s/WMAs To Pause Playback To SELECT/BROWSE Through the FilesFORWARD/REVERSE Skip HIGH-SPEED Music SearchSetting the EQUALIZER2 Setting the Play Mode Setting the Contrast Setting the Backlight Setting the Power Savings Setting the Language To View the System Info about Troubleshooting Guide Symptom Cause SolutionUpdate firmware, see Updated Pages Formatting the Player Formatting the PlayerResetting the Unit Updating the FirmwareSpecifications Audio File SupportPage Memcorp, Inc Weston, FL